Digital Operations Specialist

Founded in Denver in 1987, QED aims to provide high-quality electrical products and services to the industry. QED employs over 500 associates across 18 branches within Arizona and Colorado to serve commercial and residential contractors, industrial facilities, and OEM businesses.

At QED, we embrace what makes us unique. As a company with local roots and global reach, we excel at the diversity of our Associates and the different ways each of us contributes to our success. What keeps us at the forefront of progress? OUR PEOPLE. No matter where they work or who they are, we trust their individual skills and qualities and give them everything they need to reach their full potential.

Digital Operations Specialist

Serve as lead on digital and eCommerce operations. Develop, maintain, and implement strategies and operational efficiencies to help drive adoption of QED's digital business and eCommerce solutions. Create and manage system-to-system eCommerce profiles and mapping, engage Sonepar USA integration partners for customer eProcurement setup, collaborate with internal teams to optimize product visibility and ensure web catalog accuracy, and manage new and existing digital customer accounts. (Considering caniddates in the Denver, CO & Mesa, AZ markets)

What you'll do :

• Customer Development : Develop an understanding of customer business systems and how to integrate QED's digital solutions. Serving as a backup to Digital Business Development Managers, help customers use digital solutions to become more efficient in their day-to-day activities.
• Profile Creation : Work with Inside Sales Representatives and Digital Business Development Managers to create system-to-system profiles, map products and orders accurately, and sustain usage of the tools. Recommend internal process enhancements and efficiencies.
• eProcurement Integrations : Work closely with the Sonepar USA Integration team and customers to ensure EDI and Punchout integrations are implemented cleanly. Collaborate internally with Operations and Eclipse ERP support to ensure automatic notifications are configured and delivered correctly.
• Digital Development : Resolve digital product or service problems by clarifying the customer's or branch team's issue; determine the cause of the problem; select and explain the best solution to solve the problem; expedite correction or adjustment; and follow up to ensure resolution.
• Web Maintenance : Serve as lead for customer and product clean up. Schedule and manage regular calls with Purchasing, Credit, Eclipse ERP support, and Pricing departments to ensure data is being effectively managed.
• Ensure an efficient account creation process from start to finish, including new account requests, setup, and authorizations using Web Admin tools, the Eclipse ERP, the Conexiom platform, and / or third-party EDI portals.

What you'll bring :

Compensation : $65,000-$75,000- annually

Our Competitive Benefits?

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, Life Insurance and a Definitive Career Path.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

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