Onsite Support TechnicianComrise • Walpole, MA, United States
Onsite Support Technician
Comrise • Walpole, MA, United States
1 day ago
Job type
- Full-time
Job descriptionIntake and resolution of Level 1 / 2 IT issues through a shared and remote support follow the sun model Complex IT problem solving and investigation of recurring IT issues Resolving on premise IT issues that may arise or be dispatched to your local location Staying up to date on the latest IT service offerings, ITSM portals, active migration projects, and technical resolutions affecting our user base Escalating any unresolved issues and / or Major Incidents to the Site Management Infrastructure (SMI) team You have excellent communication skills (written, verbal) focused on translation of IT technical resolutions to end user business language L1 / L2 deep technical problem-solving capability in many facets of Information Technology Mid-Level Experience with End User Computing, Datacenter Technologies, and Networking You work effectively in global, multi-cultural teams Solid professional judgment and ability to escalate unresolved issues to appropriate management in a timely fashion Bachelor's degree or equivalent experience required Minimum of 3-5 years of experience with IT Deskside Support and / or IT Systems Analyst role(s) Win10 / Win11 Client expertise with Office 365 in an Enterprise environment Network diagnostics, TCP / IP, DHCP reservations, console access, and troubleshooting capability including VLAN knowledge Server configuration, iLO setup, vulnerability remediation Manufacturing facility devices (label printer, handheld WIFI devices, and instruments) Intune / Azure AD experience Identity management including multifactor authentication setup PC migration, application installation, and data copy Service NOW incident and request management
Description : High Level :
- Provide daily onsite IT support at the Walpole, MA site. (5 days a week onsite, 8 hours per day M-F)
- Qualified candidate will be responsible for daily IT support of PCs (Laptop and Desktop), Networking & Servers - physical topology, cabling, and troubleshooting, and specific manufacturing facility IT device support such printers, and handheld scanners, etc.
- Candidate will need to be physically able to walkaround the large facility on a daily basis for spot checks / rounds and device troubleshooting and also be able to lift 50lbs with respective to Datacenter servers and switch infrastructure installation and decommission.
- Candidate will need superior customer service skills and able to interact with a wide range of users with varying IT skill levels.
Specifics :
Technical :
Mobile Device troubleshooting and configuration (Android and IOS)
Create a job alert for this search
Onsite Support Technician • Walpole, MA, United States
Related jobs
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada.
We provide exceptional customized service with an emp...Show more
Norfolk, MA - Norfolk Pondville.This position also may cover Boston Pre-Release Center periodically.Monday - Friday, 8 : 00am-4 : 00pm.
This position is part of Spectrum's MOUD (Medications for Opioid U...Show more
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best.
When a network goes down, vital information may be l...Show more
We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly.Together, we are building a culture and company from the people up - committed to t...Show more
Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is currently seeking a qualified.Warwick, RI and provide ...Show more
We are looking for an operational Level 2 IT Support Specialist - Service Desk to join our team.Working closely in a team environment to ensure client expectations are being met and escalated servi...Show more
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
We also keep businesses connected wi...Show more
We're Hiring : Level 2 Help Desk Technician (MSP Environment).Location : Warwick RI office : In Office / On-site.Do You Thrive in a Fast-Paced, Client-Focused IT Environment?.
At Automated Business Solut...Show more
Summary : Transports patients and supplies as needed.Decontaminates instruments and equipment utilizing established procedures and techniques.
Maintains an inventory of supplies and equipment needed ...Show more
Dave & Buster's is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs.
Plus, your co-workers are awesome!.Dav...Show more
Our mission is simple : we want to partner with you to find the right position for your future.Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge...Show more
Are you looking to further your career and grow?.IT (Information Technology) Deskside Support or IT (Information Technology) Systems Analyst role(s).
If you answered yes to those three questions, th...Show more
Job Title : Helpdesk and Desktop Support.Looking for Helpdesk and Desktop Support.Technical Recruiter | Syntricate Technologies Inc.
We're hiring! connect with us on LinkedIn nd visit our Jobs Portal...Show more
We calm the confusion of IT by guiding the connection between people and technology.If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure t...Show more
Hybrid Role In Cumberland, Ri Only.At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming he...Show more
Must Have Technical / Functional Skills.Experience of any programming language (Python, Java,.Net) and any database (SQL, MySQL).
Hand-on experience of system integration, API development, data modell...Show more
Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is currently seeking a qualified.Warwick, RI and provide ...Show more
The primary responsibility of the Deskside Technician II is to provide technical support and oversight to a luxury jewelry brand"s manufacturing facility in Cumberland, RI which includes offices an...Show more
Configuration Technician
Granite Telecommunications • Lincoln, RI, United States
Full-time
Last updated: 28 days ago • Promoted
Recovery Support Navigator
Spectrum Health Systems, Inc • Norfolk, MA, United States
Full-time
Last updated: 30+ days ago • Promoted
Information Technology Professional (IT Support)
US Navy • Providence, Rhode Island, United States
Part-time
Last updated: 18 days ago • Promoted
OPERATIONS TECHNICIAN II - PUB SEC
Lumen Inc • Providence, RI, United States
Full-time
Last updated: 5 days ago • Promoted
IT Support Technician
Excell • Warwick, RI, United States
Full-time
Last updated: 6 days ago • Promoted
IT Support Specialist II
ADEX • Cranston, RI, United States
Full-time
Last updated: 30+ days ago • Promoted
Broadband Network Technician I
Astound • Framingham, MA, United States
Full-time
Last updated: 30+ days ago • Promoted
IT Technician - Level II
Automated Business Solutions • Warwick, RI, United States
Full-time
Last updated: 17 days ago • Promoted
OR Support Technician
CharterCARE Health Partners • Providence, RI, United States
Full-time
Last updated: 30+ days ago • Promoted
Support Technician
Dave & Buster • Providence, RI, United States
Full-time
Last updated: 30+ days ago • Promoted
IT Field Support Technician_Needham
Red Knight Solutions, LLC • Needham, MA, United States
Full-time
Last updated: 17 days ago • Promoted
Onsite Support Technician
ACARA • East Walpole, MA, United States
Full-time
Last updated: 1 day ago • Promoted
Helpdesk support
Syntricate Technologies • Providence, RI, United States
Full-time
Last updated: 17 days ago • Promoted
IT Helpdesk Support Technician
Connection • Waltham, MA, United States
Full-time
Last updated: 3 days ago • Promoted
Senior Assistant, Client and Colleague Support (Tier 2)
CVS Health • Cumberland, RI, US
Full-time
Last updated: 30+ days ago • Promoted
EMS Tech Lead
Tata Consultancy Services • Waltham, MA, United States
Full-time
Last updated: 9 days ago • Promoted
IT Support Technician
CompuCom • Warwick, RI, United States
Full-time
Last updated: 6 days ago • Promoted
Deskside Technician II
Stefanini Group • Cumberland, RI, United States
Full-time
Last updated: 6 days ago • Promoted