Senior Front Office Support Analyst – Power Trading

We are looking for a seasoned Front Office Support professional with deep expertise in the North American power markets ideally including ERCOT. This senior resource will play a central role in the Orchestrade Go Live acting as the primary technical and functional contact for traders quants and risk teams. The ideal candidate is autonomous reliable and comfortable working under pressure with the ability to navigate complex issues stabilize the platform during migration and support high priority trading operations in real time..

Responsibilities :

• Provide senior level support to front office users including traders and schedulers
• Ensure stability of the trade lifecycle from trade capture to end of day processes
• Troubleshoot complex technical and functional issues across the ETRM landscape
• Work closely with traders on pricing market data positions and real time operational topics
• Monitor and validate PnL risk exposures and position data
• Coordinate with global teams (development QA infrastructure data)
• Drive root cause analysis and long term remediation
• Document processes support procedures and best practices
• Act as a mentor and escalation point for junior and mid level support analysts
• Contribute to Go Live readiness hypercare and post implementation stabilization

#LI-MNRK

Qualifications : Required Skills

Nice to Have

Companys Benefits

At Talan we invest in our employees well-being and empower them with benefits including :

Remote Work : No

Employment Type : Full-time

Key Skills

Abinitio,Arabic Speaking,Babysitting,Advocacy,Administration Support,Humming Bird

Experience : years

Vacancy : 1