Talent.com
Senior Sales Quality Analyst
Senior Sales Quality AnalystSamsara • Los Angeles, California, USA
No longer accepting applications
Senior Sales Quality Analyst

Senior Sales Quality Analyst

Samsara • Los Angeles, California, USA
30+ days ago
Job type
  • Full-time
Job description

About the role :

Were looking for an experienced Quality Analyst to join our pioneering Sales Quality Programs team. The Quality Analyst will partner with leadership and cross-functional stakeholders to uplevel and drive strong sales outcomes. You will support teams in all segments implementing data monitoring systems assessing compliance and using business intelligence to drive improvements on both sides of the customer experience.

The ideal candidate has experience in a customer-facing role expertise in quality assurance operations for technical and non-technical customer teams and can parse data to identify high-leverage opportunities. Youll join a team in building mode and help create a sustainable quality function and culture. This role reports to the Sr. Manager of GTM Quality Programs and is part of the Revenue Operations department.

This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area NYC Metro Area and Washington D.C. Metro Area.

You should apply if :

  • You want to impact the industries that run our world : Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
  • You have an innate curiosity about how businesses work : One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
  • You build genuine relationships with your customers : The industries we serve have relied on pen-and-paper solutions for years and havent been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
  • You want to be with the best : Samsaras high-performance culture means youll be surrounded by the best and challenged to go farther than you have before.
  • You are a team player : At Samsara sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role you will :

  • Utilize best practices and tools from across the industry to ensure the highest standards of service are being delivered in all prospect and customer interactions
  • Monitor interactions across various lines of business to assess quality of engagement and process compliance
  • Implement mechanisms to track and ensure compliance with quality process requirements call scoring and calibration
  • Drive investigative projects that identify opportunities to improve behaviors processes procedures tools training and outcomes
  • Collaborate across Sales and Sales Operations stakeholders to implement and ensure accountability in quality programs
  • Leverage Large Language Models (LLMs) Excel Google Sheets Tableau and similar tools to analyze data and derive actionable insights
  • Deliver data-driven insights on the quality of sales team engagements across all segments regions and industries
  • Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices
  • Minimum requirements for the role :

  • 4 years of Sales Enablement Operations Quality Management Consulting or Program Management experience ideally in a SaaS environment or fast-paced IT consulting role
  • Proven track record launching transformational quality projects that measurably increase team productivity and customer outcomes
  • Ability to ramp up quickly on business priorities and derive insights from data
  • Excel at building trust and communicating effectively with a wide variety of stakeholders including account reps managers and technical roles
  • Poise under pressure when working through issues in a fast-paced environment
  • Strong attention to detail and a knack for process improvement and documentation
  • An ideal candidate also has :

  • Experience working with Gong and / or Salesforce
  • Project management or industry certifications e.g. COPC PMP
  • Required Experience :

    Senior IC

    Key Skills

    Laboratory Experience,ELISA,IVR,Analytical Chemistry,Performance Testing,Quality Assurance,Spectroscopy,Quality Control,Quality Management,cGMP,Laboratory Techniques,Western Blot

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Create a job alert for this search

    Quality Analyst • Los Angeles, California, USA

    Related jobs
    Quality Assurance Analyst

    Quality Assurance Analyst

    Intelliswift - An LTTS Company • Torrance, CA, United States
    Full-time
    Junior QA - 2+ yard experience.Test automation (Appium, Selenium, Perfecto, BrowserStack).Digital / web / mobile platform testing. Test strategy, test planning & QA documentation.Agile & Waterfall / hyb...Show more
    Last updated: 1 day ago • Promoted
    Quality Supervisor (Split Shift)

    Quality Supervisor (Split Shift)

    Howmet • Carson, CA, United States
    Full-time
    Watson Center Road, Carson, CA, 90745, US.Remote Work Schedule Availability?.This position entails access to export-controlled items and employment offers are conditioned upon an applicant's abilit...Show more
    Last updated: 30+ days ago • Promoted
    Certified EPIC Beacon Analyst (100% REMOTE / NO C2C)

    Certified EPIC Beacon Analyst (100% REMOTE / NO C2C)

    Amerit Consulting • Long Beach, CA, US
    Remote
    Permanent
    Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished.NOTE- THIS IS 100% REMOTE...Show more
    Last updated: 2 days ago • Promoted
    Quality Assurance Analyst (Torrance)

    Quality Assurance Analyst (Torrance)

    Intelliswift - An LTTS Company • Torrance, CA, US
    Part-time
    Junior QA - 2+ yard experience.Test automation (Appium, Selenium, Perfecto, BrowserStack).Digital / web / mobile platform testing. Test strategy, test planning & QA documentation.Agile & Waterfall / hyb...Show more
    Last updated: 1 day ago • Promoted
    Quality Manager

    Quality Manager

    Jobot • Los Angeles, CA, US
    Full-time
    Quality Manager with Regulatory Experience - BRC / USDA.This Jobot Job is hosted by : Jamal Elkhateib.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary...Show more
    Last updated: 30+ days ago • Promoted
    Audit Senior

    Audit Senior

    Jobot • Burbank, CA, US
    Full-time
    Highly Reputable CPA firm in LA seeking a Sr.This Jobot Job is hosted by : Ron Calhoun.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary : $150,000 - ...Show more
    Last updated: 30+ days ago • Promoted
    Applications Support Senior Analyst

    Applications Support Senior Analyst

    Los Angeles Times • El Segundo, CA, United States
    Full-time
    The Senior Application Support Analyst provides advanced technical and functional support for critical business applications and systems, ensuring their availability, stability, and optimal perform...Show more
    Last updated: 30+ days ago • Promoted
    Senior Engine System Analyst

    Senior Engine System Analyst

    Blue Origin • Los Angeles, CA, United States
    Permanent
    Applications will be accepted on an ongoing basis until the requisition is closed.At Blue Origin, we envision millions of people living and working in space for the benefit of Earth.We're working t...Show more
    Last updated: 30+ days ago • Promoted
    Sr. Sales Analyst

    Sr. Sales Analyst

    Medtronic Plc • Los Angeles, CA, US
    Full-time
    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovati...Show more
    Last updated: 3 hours ago • Promoted • New!
    Financial / Business Analyst, Senior

    Financial / Business Analyst, Senior

    Capital Group • Los Angeles, CA, United States
    Full-time
    Senior Financial / Business Intelligence Analyst.Senior Financial / Business Intelligence Analyst.You're comfortable working with data, collaborating with partners, conducting analyses, preparing / maint...Show more
    Last updated: 23 hours ago • Promoted
    Principal Quality Systems Business Analyst

    Principal Quality Systems Business Analyst

    Medtronic • Los Angeles, CA, United States
    Full-time
    We anticipate the application window for this opening will close on - 8 Dec 2025.At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare acces...Show more
    Last updated: 21 days ago • Promoted
    Quality Engineer

    Quality Engineer

    Jobot • Kagel Canyon, CA, US
    Full-time
    This Jobot Job is hosted by : Amanda Preston.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary : $90,000 - $110,000 per year.We are a leading manufact...Show more
    Last updated: 9 hours ago • Promoted • New!
    Senior Compensation Analyst

    Senior Compensation Analyst

    University of California - Los Angeles Health • Los Angeles, CA, United States
    Full-time
    In this 1-year Contract position as a Senior Compensation Analyst, you will be responsible for providing much needed support to the Compensation team for job classification, job analysis, and condu...Show more
    Last updated: 30+ days ago • Promoted
    Business Systems Analyst

    Business Systems Analyst

    Bio-Rad Laboratories • Los Angeles, CA, United States
    Full-time
    Bio-Rad is seeking a LEX SAP Business Systems Analyst (LEX Integrations) to support its global organization.This role involves designing, configuring, documenting, and implementing warehouse and lo...Show more
    Last updated: 30+ days ago • Promoted
    Senior Cost Analyst

    Senior Cost Analyst

    Century Group • Los Angeles, CA, United States
    Full-time
    Century Group is partnering with a client that is seeking a Senior Cost Analyst to join their team.Exact compensation may vary based on skills, experience, and location. Expected starting base salar...Show more
    Last updated: 5 days ago • Promoted
    Analyst Lead (Anaplan)

    Analyst Lead (Anaplan)

    Capital Group • Los Angeles, CA, United States
    Full-time
    I can succeed as an Analyst Lead at Capital Group.With a focus on Anaplan, you will be part of the North American Client Group Business Operations team and you will play a key role in ensuring that...Show more
    Last updated: 30+ days ago • Promoted
    Customer Support Quality Lead

    Customer Support Quality Lead

    VirtualVocations • Long Beach, California, United States
    Full-time
    A company is looking for a Customer Support Quality Lead to enhance customer support interactions.Key Responsibilities Establish and improve a QA program for evaluating agent performance across s...Show more
    Last updated: 1 day ago • Promoted
    AVP & Sr. Quality Control Analyst

    AVP & Sr. Quality Control Analyst

    Open Bank • Los Angeles, CA, United States
    Full-time
    OPEN to new ideas and opportunities for our clients and employees.We celebrate innovation, diversity, teamwork, excellence and integrity. We are an equal opportunity employer and offer competitive c...Show more
    Last updated: 14 days ago • Promoted