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SATCOM Support Services Engineer
SATCOM Support Services EngineerDEFTEC Corporation • Norfolk, Massachusetts, USA
SATCOM Support Services Engineer

SATCOM Support Services Engineer

DEFTEC Corporation • Norfolk, Massachusetts, USA
21 days ago
Job type
  • Full-time
Job description

SATCOM Support Services Engineer

DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. We are inspired by our clients critical missions and driven to provide the most effective solutions to execute their missions operational challenges and requirements. Our dedicated experienced and talented employees work closely with our clients to ensure the delivery of exceptional services and products.

POSITION OVERVIEW

The SATCOM Systems Engineer will play a critical role in the assessment design and evolution of NATOs satellite communications capabilities across strategic operational and tactical domains. This position involves conducting technical evaluations of SATCOM networks terminals and anchoring systems while supporting the integration of military and commercial satellite resources. The engineer will develop interface control documentation support modeling and simulation activities and assess emerging technologies like AI-driven resource management and optical links. Collaboration with NATO entities (ACT ACO NCIA) and industry stakeholders is essential along with preparing technical briefings and participating in workshops and technical forums.

JOB RESPONSIBILITIES :

  • Conduct technical assessments of SATCOM networks terminals and anchoring systems across NATO strategic operational and tactical domains.
  • Support system architecture definition including integration of MILSATCOM and COMSATCOM resources.
  • Perform trade-off and feasibility analysis addressing performance resilience spectrum efficiency and cost-benefit aspects;
  • Contribute to the development of future-oriented SATCOM system concepts including Low Earth Orbit (LEO) integration software-defined payloads and multi-orbit architectures.
  • Create Analysis of Alternative documents for different options considered.
  • Develop and maintain system-level functional and technical requirements for future SATCOM systems and related ground infrastructure.
  • Support interoperability and standardization activities (e.g. STANAGs NATO interoperability profiles SATCOM reference architectures);
  • Provide interface control documentation (ICD) and configuration baselines for engineering reference.
  • Contribute to modelling and simulation of SATCOM service delivery architectures and integration with existing Networks.
  • Assess the impact of emerging technologies such as AI-driven resource management optical links and protected waveforms.
  • Provide recommendations for technology insertion and obsolescence mitigation.
  • Liaise with ACT ACO and NCIA technical authorities providing engineering inputs and consolidated documentation.
  • Prepare technical briefings reports and data packages supporting NATO capability planning.
  • Participate in workshops technical meetings and industry engagement events as required.

Required Qualifications :

  • Education : University Degree in Telecommunications Electronics or a related field with at least two years of post-related experience; or Higher Vocational Training with a minimum of five years of post-related experience.
  • SATCOM Expertise : Minimum of three years of practical experience in SATCOM systems including UHF SHF HF and EHF systems.
  • Technical Expertise : Familiarity with modern military communication networks including interfaces protocols and experience with SATCOM Operations.
  • Deep knowledge of SATCOM architecture principles including link budget analysis modulation schemes error correction coding satellite network topologies
  • Strong understanding of RF engineering antenna systems propagation modelling in SATCOM bands cybersecurity architecture for SATCOM including encryption
  • Familiarity with SATCOM related standards such as DVB-S2 DVB-S2X MIL-STD-188 experience in Software Defined Networking (SDN) in SATCOM
  • Customer Service and Incident Management : Familiarity in service management (incident problem management etc.) and a customer-focused approach in a control centre environment.
  • NATO Environment : prior experience working in a NATO or multinational military setting with a solid understanding of NATO operational standards and protocols.
  • DEFTEC offers a comprehensive whole-life benefits package that includes medical dental vision holiday paid time off 401K with a match life insurance short / long-term disability and educational reimbursement. The DEFTEC team comprises professionals who make a difference daily in crucial national security missions. Our leadership knows that this happens by employing a diverse team that is well cared for. Our top priority is our employees making DEFTEC an ideal workplace.

    Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Please get in touch with if you require reasonable accommodations.

    DEFTEC is a Drug-Free Workplace where post-offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria are met as outlined in our policies.

    AAP / EEO Statement

    DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any typebased on actual or perceived race color national origin ancestry sex (including pregnancy childbirth breastfeedingand medical conditions related to pregnancy childbirth or breastfeeding)gender gender identity and gender expression religious creeddisability (mental and physical) including HIV and AIDS medical condition (cancer and genetic characteristics ) genetic information age marital status civil union status sexual orientation military and veteran status denial of family and medical care leave arrest record and / or any other characteristic(s) protected by federal state or local law.

    This policy applies to all terms of employment includingrecruiting hiring placement promotion termination layoff recall transfer leaves of absence training compensation benefits employee activities and general treatment during employment.

    Other Duties

    Please note that this job description is not designed to cover or contain a comprehensive listing of the activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

    Key Skills

    Ruby,Mac Os,Computer Networking,Windows,TCP,Customer Support,Linux,Shell Scripting,VPN,Dns,Technical Support,Troubleshooting

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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