Job Description
Job Description
Description : Job Summary
As a Leasing Agent , you’ll be the first point of contact for prospective residents and a key part of our community’s success. You’ll assist with leasing, marketing, and resident relations to ensure a positive experience for all.
Why Join Nolan Living?
At Nolan Living , we believe in rewarding great work and supporting your growth. We offer :
- Competitive Compensation + Monthly Commission Potential
- On-Site Housing Discount (Starting at 30%, increases with tenure)
- Vacation & PTO Policy + Up to 15 Paid Holidays
- 401K with Company Match
- Health, Dental & Vision Insurance
- Company-Paid Life Insurance
- Health Savings Account with Company Match
- Flexible Spending Account
- Training & Development Programs
- Fun, Team-Oriented Culture
About Nolan Living
Nolan Living is a vertically integrated owner and operator of residential communities across the U.S., with a focus in the Midwest and Texas. With over 30 years of experience, we’ve acquired approximately 19,000 units and currently manage 27 communities totaling more than 6,500 units. Our team includes 250+ professionals across property management, construction, finance, HR, and more.
Duties and Responsibilities
Answer all incoming calls and log prospect information in OneSite or Property NotebookAssist prospects in person and over the phoneFollow up on pending applicants and guest cards daily (calls, emails, thank-you cards)Fax current specials to locators three times a weekPrepare move-in files and ensure apartments meet Nolan standardsPlace move-in gifts in scheduled apartmentsConduct weekly outside marketing to local colleges and businessesUpdate internet ads as needed after market study approvalFile leasing paperwork and maintain rental packets and move-in filesComplete work order callbacks dailyAttend and participate in all resident functionsDeliver birthday balloons and cards to residentsMonitor video library and package room; follow up on overdue returns and unclaimed packagesConduct new move-in callbacks weeklyCheck and maintain mini models and target apartments weeklyMove mini models as neededMaintain a 40% or higher closing ratioEnsure compliance with local, state, and federal documentation lawsMaintain satisfactory scores on all mystery shopping reportsExecute all marketing strategies outlined in the Quarterly Marketing PlanKnowledge, Skills & Abilities
Strong multitasking and customer service skillsAbility to handle and secure payments responsiblyComfortable working in a fast-paced environmentAbility to overcome objections and close leasesIndependent judgment and confidentiality requiredWillingness to learn new software and systemsWorking Conditions
Typical interior / office work environmentMinimal exposure to physical riskEqual Opportunity Employer
Nolan Living is committed to equal employment opportunities for all employees and applicants. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.
Background Check and E-Verify Notice
As part of our commitment to a safe and secure workplace, all offers of employment at Nolan Living are contingent upon the successful completion of a background check. Additionally, Nolan Living participates in the E-Verify program to confirm the employment eligibility of all new hires.
Ready to grow your career and make a difference? Apply today and join the Nolan Living team at The Falls Apartments!
Requirements :
High school diploma or GED, or at least 6 months of directly related experiencePrior multifamily leasing and customer service experience preferredPositive learning attitude—we’ll train you in Excel, Yardi, Word, and more!KSSITE