Bilingual Customer Service Agent

A company is looking for a Remote Bilingual French / English Customer Service Agent in the Quebec area.

Key Responsibilities :

Answer inbound customer calls in a professional and courteous manner

Support email inquiries and chatrooms

Provide timely and accurate information regarding products and services

Required Qualifications :

Fluency in French and English (both spoken and written)

High school diploma or GED

Proficiency in fast-paced multi-tasking and eagerness to learn new technologies

Strong computer navigation skills and a minimum typing speed of 25 wpm

Ability to work from a quiet, distraction-free environment with required technology specifications