Remote Bilingual Spanish / English Insurance Customer Service Representative

Remote Bilingual Spanish / English Insurance Customer Service Representative

Te gusta ayudar a los dems? Eres fluido en ingls y espaol?

Join our dynamic team at Foundever where every interaction is an opportunity to make a difference!

Location : Remote

As a Bilingual Customer Service Representative at Foundever, you'll support one of the largest insurance providers in the U.S. no cold calling required! We offer paid training and a remote full-time position. Please note : A distraction-free and quiet workspace is essential during training and work hours. Furry friends and household commotion should take a back seat.

Competitive Compensation $16.50 / H

Flexible Remote Work : Enjoy the flexibility of a remote work environment, with weekend shifts as needed.

Comprehensive Benefits : Including 401(k) matching, health, dental, and vision insurance, disability insurance, paid time off, opportunities for bonuses, and career growth.

Speak fluent English and Spanish

Must be at least 18 years old.

High school diploma or GED equivalent required.

Preferred 6 months to 1 year of relevant work experience.

Must have open availability during operating hours.

Professional customer service aptitude is essential.

Customer Service Aptitude : Strong skills in delivering exceptional service.

Reliability : Consistent dependability and responsibility.

Critical Thinking : Ability to assess situations and develop empathetic solutions.

Service-Oriented : A personal drive to serve others with compassion.

Organizational Skills : Strong organizational abilities are crucial for success in this role.

System Navigation : Ability to navigate system tools to search for answers & information

Provided Equipment : Foundever will ship necessary equipment, including a headset

Internet Requirements : A hardwired high speed internet connection. No wireless / NO 5G internet packages

Work Environment : A quiet, distraction-free space is essential; webcam video presence will be required during training and production. Can not be a primary care provider during hours of operation.

Device Requirements : You'll need to use your own computer or tablet (excluding Kindle Fire Tablets). Cell phones are not permitted for training.