Principal Software Engineer (Remote)

Position Purpose :

We are seeking an experiencedE-commerce Platform Architectto drive the technical vision and architecture for a high-traffic e-commerce website. This role is for a hands-on leader with extensive experience designing, implementing, and optimizing scalable e-commerce platforms incloud environments, specificallyGoogle Cloud Platform (GCP). The ideal candidate will possess a blend of technical expertise, leadership, and innovation to ensure our platform delivers exceptional performance, user experience, and integration of cutting-edge technologies.

Technical Vision and Leadership :

• Lead the design and development of a robust and scalable e-commerce platform, ensuring it can handle high volumes of transactions (10,000+ TPS).
• Develop a long-term architectural strategy that balances immediate project goals with future scalability.
• Partner with cross-functional teams to integrate core business requirements into technical solutions.

Cloud Architecture (GCP) :

Leverage Google Cloud services (e.g., Compute Engine, Cloud Storage, BigQuery) to build and optimize platform infrastructure.

Design and implement highly scalable microservices, containerized deployments using Kubernetes, and serverless computing where necessary.

Ensure that the architecture adheres tohigh availability, performance optimization, and cost-efficiencystandards.

Machine Learning Integration :

Collaborate with data scientists to integrateML models(e.g., personalized recommendations, search optimization) into the e-commerce platform.

Utilize tools such asBigQueryto manage large datasets for customer insights, marketing strategies, and performance analytics.

Scalability and Performance Optimization :

Architect solutions that can handle traffic spikes, high transaction volumes, and scale to support future growth.

Implement strategies for performance monitoring, logging, and real-time analytics to ensure site reliability and optimal user experience.

Cutting-edge Technology Adoption :

Continuously research and implement newe-commerce, cloud computing, ML / AI, andchatbot technologiesto improve the platform's functionality and performance.

Stay up-to-date with technical trends and ensure our systems remain competitive in terms of efficiency, speed, and innovation.

Chatbot and Agent Framework Integration :

Lead the development and deployment ofchatbot solutionsto enhance customer service and interaction on the platform.

Optimize conversational AI and agent-based frameworks for seamless integration with other components of the e-commerce system.

Collaboration and Communication :

Collaborate closely with product managers, developers, and other stakeholders to translate business goals into a technical roadmap.

Provide mentorship and technical guidance to development teams, fostering a culture of innovation, learning, and collaboration.

Key Responsibilities :

70% Delivery & Execution

Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions

Documents, reviews and ensures that all quality and change control standards are met

Writes custom code or scripts to automate infrastructure, monitoring services, and test cases

Writes custom code or scripts to do "destructive testing" to ensure adequate resiliency in production

Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively

Contributes to enterprise-wide tools to drive destructive testing, automation, or engineering empowerment

Identifies product enhancements (client-facing or technical) to create a better experience for the end users

Identifies unsecured code areas and implements fixes as they are discovered with or without tooling

Identifies, implements, and shares technical solutions that can be used across the organization

Creates and architects foundational code elements that can be reused many times by a product

Creates meaningful architecture diagrams and other documentation needed for security reviews or other interested parties

Defines Service Level Objectives for product to constantly measure their reliability in production and help prioritize backlog work

20% Support & Enablement :

Fields questions from other product teams or support teams

Monitors tools and participates in conversations to encourage collaboration across product teams

Provides application support for software running in production

Proactively monitors production Service Level Objectives for products

Works with vendors and the open-source community to help identify and implement feature enhancements in software products

Works with other product teams to create API specifications and contracts for shared data

Proactively reviews the performance and capacity of all aspects of production : code, infrastructure, data, and message processing

Triages high priority issues and outages as they arise

10% Learning :

Participates in and leads learning activities around modern software design and development core practices (communities of practice)

Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations

Attends conferences and learns how to apply new technologies where appropriate

Direct Manager / Direct Reports :

Typically reports to the Software Engineer Manager or Sr. Manager, Technology Director or Sr. Director.

Travel Requirements :

Typically requires overnight travel less than 10% of the time.

Physical Requirements :

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions :

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications :

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Mastery of an object oriented programming language (preferably Java)

Must be legally permitted to work in the United States

Preferred Qualifications :

10+ yearsof experience in software development and architecture, with at least5 yearsleading e-commerce platforms.

Expertise incloud technologies, particularlyGCP. Experience with other cloud environments (AWS, Azure) is a plus.

Strong background inmicroservices architecture, containerization (Docker, Kubernetes), and serverless technologies.

Proven ability to design and implementscalable, high-performance systemscapable of handling high traffic (10,000+ TPS).

Experience withBigQuery, GraphQL, andML integrationfor e-commerce applications.

Experience developing or integratingchatbotsandconversational AIinto e-commerce platforms.

Strong knowledge ofsecurity, compliance, anddata privacyin the context of cloud-based e-commerce.

Excellent communication skills with the ability to collaborate across teams and present ideas clearly to both technical and non-technical stakeholders.

Preferred Skills :

Experience withCI / CD pipelines, automated testing, and deployment in a cloud-native environment.

Familiarity withSEO optimization,web performance metrics(LCP, FID, CLS), andCore Web Vitals.

Knowledge ofDORA metricsand experience improvingdeveloper productivitythrough tooling and automation.

Minimum Education :

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education :

No additional education

Minimum Years of Work Experience :

Preferred Years of Work Experience :

No additional years of experience

Minimum Leadership Experience :

None

Preferred Leadership Experience :

None

Certifications :

None

Competencies :

Action Oriented : Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm

Business Insight : Applying knowledge of business and the marketplace to advance the organization's goals

Collaborates : Building partnerships and working collaboratively with others to meet shared objectives

Communicates Effectively : Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Cultivates Innovation : Creating new and better ways for the organization to be successful

Drives Results : Consistently achieving results, even under tough circumstances

Global Perspective : Taking a broad view when approaching issues; using a global lens

Interpersonal Savvy : Relating openly and comfortably with diverse groups of people

Manages Ambiguity : Operating effectively, even when things are not certain or the way forward is not clear

Manages Complexity : Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

Nimble Learning : Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder

Optimizes Work Processes : Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

Self-Development : Actively seeking new ways to grow and be challenged using both formal and informal development channels

Situational Adaptability : Adapting approach and demeanor in real time to match the shifting demands of different situations

The application window is anticipated to be closed on May 30, 2025.

See more benefits : m

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents :

The pay range for this position is between $140,000 - $240,000