Senior Administrative Assistant

Join Team Unum

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide :

Award-winning culture

Inclusion and diversity as a priority

Performance Based Incentive Plans

Competitive benefits package that includes : Health, Vision, Dental, Short & Long-Term Disability

Generous PTO (including paid time to volunteer!)

Up to 9.5% 401(k) employer contribution

Mental health support

Career advancement opportunities

Student loan repayment options

Tuition reimbursement

Flexible work environments

All the benefits listed above are subject to the terms of their individual Plans. And that's just the beginning With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary

Provides high-level administrative support by conducting research, preparing statistical reports, handling information requests, proactively provide support and partnership to manager and performing routine administrative services for manager and staff. May also coordinate, train and mentor other administrative staff.

Principal Duties and Responsibilities

Proactively manages their managers' time, travel, and expenses. Understands what is going on in the organization in order to anticipate needs. May also support the same for manager's direct reports.

Act as liaison / represent manager with the Board, customers and others.

Manages internal and external communications from and through the manager's office.

Provide data and information in preparation for meetings and to keep manager apprised of business issues. May require assembling reports containing data from several sources as well as taking concepts and creating exhibits that include research and analysis for a variety of presentations to internal and external audiences.

Manage special projects as assigned, could include : coordinating projects, status updates, coordinating communications, as well as SharePoint / database management.

Partner with manager on preparation of annual budget planning and preparation with ongoing tracking and forecasting review, and research of issues / discrepancies. Reach out to appropriate individuals to gather information that explains variances and issues. Make recommendations for resolution of issues. May authorize payments for various expenses for department.

Provides support to manager at performance management, compensation and talent planning. Manage confidential information and know when and what to provide to direct reports. Understand timeline and ensure the manager is well prepared.

Serves as a resource for manager's direct reports to ensure resolution of issues and effective, efficient use of managers' time. This includes screening of phone calls, voicemail, correspondence, and other materials and requests directed to the manager's attention.

Performs other duties as assigned.

Job Specifications

High school diploma or Associates / Bachelor's degree

6+ years of administrative assistant experience

Demonstrates in-depth PC skills (Word, Excel, Power Point, and Outlook) and an overall aptitude for technology and internet research skills

Excellent written / verbal communication skills and ability to clearly articulate information

Ability to develop strong partnerships with all levels of internal management and staff, as well as outside customers and vendors

Strong customer service skills that exhibit the highest ethical standards at all times

Excellent organizational skills and ability to multi-task and handle conflicting / competing priorities with a strong attention to detail

High level of interpersonal skills to handle sensitive and confidential situations with diplomacy and tact

Strong presentation and analytical ability to gather data in an organized and efficient manner and produce reports or presentations

Demonstrate strong judgment, problem solving and decision-making skills with the ability to juggle multiple and shifting priorities

Demonstrated project management abilities

Company : Unum