Law Firm Intake Specialist

Job Description

Job Description

Lloyd Baker Injury Attorneys is seeking a compassionate, persuasive, and professional Intake Specialist to join our firm.

As the first point of contact for potential clients, you’ll play a vital role in listening to their stories, showing genuine empathy, and helping them take the first step toward justice.

This position combines client care with sales acumen — ensuring that every call is handled with warmth, professionalism, and a sense of purpose.

If you’re driven by helping people and confident in your ability to build trust quickly, we’d love to meet you!

Compensation :

$20 - $30 per hour plus bonus DOE

Responsibilities :

• Answer inbound calls and respond to online inquiries from potential new clients
• Listen with empathy, assess case eligibility, and explain the intake process clearly
• Convert qualified leads into signed clients using professional communication and follow-up skills
• Gather detailed information about potential clients and document all interactions accurately
• Collaborate with attorneys and case managers to ensure seamless handoff of new cases
• Maintain an upbeat, compassionate, and client-focused demeanor at all times

Qualifications :

About Company

At Lloyd Baker Injury Attorneys, our team lives and works by six guiding principles :

If these values describe you, you’ll feel right at home here.

Why You’ll Love Working With Us