Manager In Training

Job Description

Job Description

Summary : Goldfish Swim School is the premier brand for swim lessons, dedicated to providing a safe, fun, and educational experience for children and their families. With a commitment to nurturing a love for swimming and ensuring water safety, we are looking for motivated individuals to join our team and grow into future leaders within our organization.

Position Overview : The Manager in Training (MIT) program at Goldfish Swim School is designed to prepare you for a leadership role within our swim schools. This position offers comprehensive training in both operational and management skills, with a focus on delivering exceptional swim education and maintaining a positive, engaging environment for families and staff.

Additional Details :

• This is a part-time position; however, individuals in this role may be eligible for full-time hours depending on the current needs of the business.
• Employees holding the Manager in Training title are expected to permanently and consistently fulfill shifts as Deck Supervisor, Front Desk, and Teaching.
• Please note that employees in the Manager in Training position will not have keyholder responsibilities.

Key Responsibilities :

Engage in a structured training program covering all aspects of swim school operations, from curriculum delivery to customer service.

Assist in learning to manage the daily operations of the school, including scheduling classes, overseeing pool activities, and ensuring facility maintenance.

Mentor and support swim instructors and staff, fostering a positive and collaborative work environment.

Ensure a high standard of customer service by addressing parent and student inquiries, resolving issues, and maintaining a welcoming atmosphere.

Assist in preparing and reviewing operational reports, including class attendance, financial metrics, and staff performance.

Qualifications :

Preferred Qualifications :

What We Offer :

Certificates and Licenses : Lifeguard, CPR, First Aid, AED certifications required. Lifeguard Instructor

certification is highly encouraged.