Billing Representative

Billing Specialist

At RPS, we don't just embrace bold ideas, we make them happen. We're a team of entrepreneurs, big-picture thinkers, and passionate experts who thrive on possibility. Every day, we collaborate across teams, challenge convention, and push boundaries to design innovative solutions for our clients. With access to top-rated carriers and a dynamic marketplace, we bring strategy and creativity together to deliver what others might call impossible. Here, every voice counts, every perspective matters, and every challenge is an opportunity to grow. You'll be supported by a culture that celebrates ownership, curiosity, and high performance, where you're trusted to do your best work and encouraged to keep learning along the way.

National Insurance Services provides active employee and retiree benefits, health insurance solutions, and full benefit consulting services that address your unique challenges and issues. We are a broker, administrator, and consultant all rolled into one. As part of Gallagher, a global leader in insurance, risk management, and consulting, you'll be joining a team that's passionate about helping individuals and organizations thrive.

Role Overview

The Billing Specialist plays a key role in ensuring accurate and timely processing of group insurance billing and enrollment activities. This position is responsible for managing premium statements, reconciling payments, and maintaining precise eligibility and coverage data. Acting as a primary point of contact for internal teams and external clients, the Billing Specialist delivers exceptional service while meeting strict deadlines and supporting the department's operational goals. This role requires strong attention to detail, organizational skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Review and accurately process enrollment applications, terminations, and changes based on policy limitations, requesting Evidence of Insurability where required.
• Monthly preparation of accurate and timely premium statements for groups based on the applicable insurance coverages.
• Timely reconcile the premium payments received from groups and accurately input data into designated software program(s).
• Respond to internal and external customer inquiries (phone calls and emails) timely, professionally, and courteously.
• Verification of eligibility and coverage / premium data for carriers on claims received.
• Annually update census data on all assigned groups.
• Meet multiple schedule deadlines on time.
• Organize workload for efficient time-management.
• Perform various clerical and other duties as assigned.

About You

Required : High School diploma / equivalent plus 1 year directly applicable experience. Proficiency in Microsoft Office and basic math skills. Appropriate licensing as required.

Preferred : Associate's degree, professional certification, or equivalent training and experience preferred. Previous experience managing client relationships. Two (2) years of professional experience in an enrollment / premium billing department in an insurance environment is a plus.

Behaviors : Exceptional organizational skills, proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills.

Compensation And Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market / geography, complexity or scope, specialized skill set, lines of business / practice area, supply / demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve : Medical / dental / vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include : Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...

We Value Inclusion And Diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.