Talent.com
Client Service Representative
Client Service RepresentativeTEKsystems • Urbandale, IA, United States
No longer accepting applications
Client Service Representative

Client Service Representative

TEKsystems • Urbandale, IA, United States
5 days ago
Job type
  • Full-time
Job description
  • TEKsystems is hiring customer service representatives to join our clients team ONSITE in Urbandale starting January 6th!
  • Description
  • Handling inbound calls from providers checking eligibility and / or claim status for members.
  • Call center environment taking inbound and outbound calls
  • Respond to both standard and more difficult customer inquiries regarding various products and services via the phone or email in an easy to understand manner
  • Research customer inquiries and follow up with customers as needed via email or outbound phone calls
  • Ability to troubleshoot basic website errors / question
  • Assisting customers with payments and payment related questions, policy changes, explaining coverages and rate changes, etc.
  • Respond formally to correspondence, either verbally or in writing, utilizing all reference material necessary to provide an informed response to the customer
  • Request additional / missing information from the customer via written or verbal communication
  • Document client issues and escalate issues to appropriate parties to resolve
  • Ability to troubleshoot basic website errors / question
  • Skills & Qualifications :
  • 1+ year of customer service experience

    Call center experience is preferred

    High School Diploma or GED

    • Job Type & Location
    • This is a Contract to Hire position based out of Urbandale, IA.

    • Pay and Benefits
    • The pay range for this position is $17.31 - $17.31 / hr.

      Eligibility requirements apply to some benefits and may depend on your job

      classification and length of employment. Benefits are subject to change and may be

      subject to specific elections, plan, or program terms. If eligible, the benefits

      available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully onsite position in Urbandale,IA.

    • Application Deadline
    • This position is anticipated to close on Dec 18, 2025.

      h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    Create a job alert for this search

    Client Service Representative • Urbandale, IA, United States

    Similar jobs
    Contact Us Collections Representative

    Contact Us Collections Representative

    Blitt and Gaines P.C • Urbandale, IA, United States
    Full-time
    Contact Us Collections Representative.The Contact Us representative works directly with consumers, attorneys and authorized parties via our Contact Us website via email. The representative is accoun...Show more
    Last updated: 30+ days ago • Promoted
    Work From Home - Part-Time Client Services Representative

    Work From Home - Part-Time Client Services Representative

    Global Elite Texas • Johnston, Iowa, United States, 50131
    Remote
    Part-time
    Work From Home - Part-Time Client Services Representative.What could an extra $1,000-$2,000 each month do for your household? For the first time in our company's 70+ year history, we are offering q...Show more
    Last updated: 7 days ago
    Senior Client Executive

    Senior Client Executive

    defi AUTO LLC • Des Moines, IA, US
    Full-time
    It’s an exciting time to join defi!.SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operatio...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Acro Service Corp • Johnston, IA, US
    Full-time
    Job Title : Customer Support Representative II - Customer Support.Duration : 24 Months (With possibility of extension).Location : Johnston, IA, 50131 (Onsite). PRIMARY RESPONSIBILITIES & DUTIES : .Ta...Show more
    Last updated: 30+ days ago • Promoted
    Commercial Lines Associate Client Representaive

    Commercial Lines Associate Client Representaive

    World Insurance Associates. • West Des Moines, Iowa, USA
    Full-time
    World Insurance Associates (World) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk m...Show more
    Last updated: 23 days ago • Promoted
    Work From Home - Part-Time Client Services Representative

    Work From Home - Part-Time Client Services Representative

    AO Garcia Agency • Des Moines, Iowa, United States, 50307
    Remote
    Part-time
    What could an extra $1,000-$2,000 each month do for your household? For the first time in our company's 70+ year history, we are offering qualified candidates the chance to enter financial services...Show more
    Last updated: 22 days ago
    Bilingual Member Service Representative

    Bilingual Member Service Representative

    GreenState Credit Union Careers • Des Moines, Iowa, US
    Full-time
    Bilingual Member Service Representative.The primary duties / responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members an...Show more
    Last updated: 12 hours ago • Promoted • New!
    CashNetUSA Outbound Collections Representative (Remote)

    CashNetUSA Outbound Collections Representative (Remote)

    Enova International • Des Moines, Iowa, USA
    Remote
    Full-time
    We are interested in every qualified candidate who is eligible to work in the United States.However we are not able to sponsor visas or take over sponsorship at this time.As an Outbound Collections...Show more
    Last updated: 1 day ago • Promoted
    Remote Mortgage Customer Service Representative

    Remote Mortgage Customer Service Representative

    MCI • Des Moines, IA, US
    Remote
    Full-time
    This position supports customer service for mortgage customers.This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Member Service Representative

    Bilingual Member Service Representative

    GreenState Credit Union • Des Moines, Iowa, United States, 50310
    Full-time
    Bilingual Member Service Representative.The primary duties / responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members an...Show more
    Last updated: 6 hours ago • New!
    Patient Account Representative Work Comp

    Patient Account Representative Work Comp

    DMOS Orthopaedic Centers • West Des Moines, Iowa, USA
    Full-time
    As a Patient Account Representative you will work office hours to file follow up on work comp insurance claims throughout the entire filing process and apply / adjust payments for services.Every day ...Show more
    Last updated: 1 day ago • Promoted
    Client Service Representative - Work From Home

    Client Service Representative - Work From Home

    Spade Recruiting • Des Moines, IA, US
    Remote
    Full-time
    We're seeking motivated professionals to join our expanding team and help serve members who rely on us for protection and guidance. In this role, you'll connect with families virtually, explain thei...Show more
    Last updated: 30+ days ago • Promoted
    Client Service Specialist

    Client Service Specialist

    Staffing • West Des Moines, IA, US
    Full-time
    Duration : 06 Months Start : 11 / 03 / 2025 As a Client Service Specialist, you will be responsible for receiving and responding to inbound customer inquiries, performing outreach to providers and member...Show more
    Last updated: 30+ days ago • Promoted
    Forex / Cryptocurrency Trader - Remote

    Forex / Cryptocurrency Trader - Remote

    Maverick Currencies • Des Moines, IA
    Remote
    Full-time +1
    Maverick Trading, is searching for entrepreneurially-minded, profit-driven people to be trained in the art and science of proprietary trading in its online crypto / foreign exchange trading division,...Show more
    Last updated: 30+ days ago • Promoted
    Patient Account Representative - Work Comp

    Patient Account Representative - Work Comp

    DMOS • West Des Moines, IA, United States
    Full-time
    As a Patient Account Representative, you will work office hours to file, follow up on work comp insurance claims throughout the entire filing process, and apply / adjust payments for services.Every d...Show more
    Last updated: 3 days ago • Promoted
    Private Client Banker

    Private Client Banker

    KeyBank • Des Moines, Iowa, USA
    Full-time
    Marine View Drive S - Des Moines Washington 98188.Be a problem solver trusted advisor and partner to the people and businesses in our KeyBank communities. The Private Client Banker (PCB) is part of ...Show more
    Last updated: 9 days ago • Promoted
    CashNetUSA Outbound Collections Representative (Remote)

    CashNetUSA Outbound Collections Representative (Remote)

    Enova • Des Moines, IA, United States
    Remote
    Full-time
    We are interested in every qualified candidate who is eligible to work in the United States.However, we are not able to sponsor visas or take over sponsorship at this time.As an Outbound Collection...Show more
    Last updated: 1 day ago • Promoted
    Client Service Representative at Grand Avenue Veterinary Hospital

    Client Service Representative at Grand Avenue Veterinary Hospital

    Heartland Veterinary Partners LLC • West Des Moines, IA, United States
    Part-time
    Grand Avenue Veterinary Hospital has been proudly serving the West Des Moines, Des Moines, Norwalk, Urbandale, Clive, and surrounding communities since the 1950s. We provide comprehensive, progressi...Show more
    Last updated: 1 day ago • Promoted