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L2 AVT Tech - Contract to Hire
L2 AVT Tech - Contract to HirePeak Systems • Hillsboro, OR, United States
L2 AVT Tech - Contract to Hire

L2 AVT Tech - Contract to Hire

Peak Systems • Hillsboro, OR, United States
10 days ago
Job type
  • Full-time
Job description

Hillsboro, OR

Order : 574548

Order Type : Temp

Summary :

You will work in a corporate environment located onsite with one of our largest and most well-known customers. This position is in the Video Collaboration group providing Audio / Visual support.

Requirements :

  • 2+ years audio / visual experience desired.
  • Complete knowledge of audio / video signal flow.
  • Must understand Extron components and integrated AV signal paths (Scalers, Switchers, DAs, Extenders) for high level troubleshooting.
  • May be required to travel between sites using personal vehicle / company van.
  • Must be able to lift up to 35 lbs. solo.
  • May be required to walk / sit / stand / crawl / kneel for extended periods.
  • Must have excellent customer service skills and excellent written / verbal communication skills.
  • Requires knowledge of Microsoft suite (Outlook, Excel and Word primarily) and Windows.

Scope :

  • Daily and Quarterly Preventative Maintenance Checks in the Conference Room environment.
  • Daily updates in the database of record, both online and offline.
  • Acting as point of contact for Level 1 technicians.
  • Monitoring of online queues to assist customers with break / fix and meeting support requests.
  • Engaging customers' requests for meeting support.
  • Updating Extron and AMX firmware for preventative maintenance.
  • Engage external vendors for RMA replacement.
  • Escalating large, or out of scope, break / fix issues and workarounds to L3 / L4.
  • Assisting and coordinating L3 / L4 with large deployment or renovation projects.
  • You will have frequent interaction with clients in person and via phone, email and IM. You will be working in a dynamic team and cross training to backfill for peer team members.
  • We will challenge you with additional responsibilities, assigned periodically aimed to help meet our client's needs and provide you with continuous hands-on training and experience.
  • Pay Rate - $19.00

    Please send resume to info@peaksystemsinc.com OR jrosenberg@peaksystemsinc.com

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    Contract Hire • Hillsboro, OR, United States

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