Service Desk Support - TS required to apply; Washington DC; Junior to SME
Bow Wave LLCWashington, DC, US30+ days ago
Job type
- Full-time
Job descriptionResponds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, These personnel serve as the first point of contact or troubleshooting hardware / software
Job Description
Job Description
- Provides support to end users on a variety of issues. Identifies, researches, and resolves
technical problems.
tracked, and resolved appropriately.
PC and printer problems.
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Service Desk Support • Washington, DC, US
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