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Automation Field Service Technician

Automation Field Service Technician

DistributionNOWOdessa, TX, US
9 days ago
Job type
  • Full-time
Job description

At DistributionNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

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JOB RESPONSIBILITIES :

  • Provide service and customer support during field visits or dispatches
  • Tie workflow to schedule
  • Manage all on site installation, repair, maintenance, and test tasks
  • Diagnose errors or technical problems and determine proper solutions on equipment.
  • Produce timely and detailed service reports
  • Document processes
  • Operate vehicle in a safe manner and use field automation systems
  • Follow all company's filed procedures and protocols
  • Cooperate with technical team and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations / briefings within capabilities.
  • Build positive relationship with customers

PREFERRED REQUIREMENTS :

  • High School diploma and / or equivalent in work experience
  • Excellent interpersonal skills, proficient in oral and written communications
  • Assembly experience preferred
  • Basic reading skills. Must be able to follow directions
  • Ability to troubleshoot, test, repair, and service technical equipment
  • Ability to perform work accurately and thoroughly
  • Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Familiarity with mobile tools and applications
  • Understanding of electrical process both of Ac and Dc
  • Familiarity with and ability to navigate schematics
  • Familiarity with the use of laptop computer for monitoring and programming Equipment a plus for consideration.

    • JOB DESCRIPTION :

    A Field Service Technician, with knowledge of " screw type", "reciprocating " air compressors, centrifugal pumps and rotating equipment, is a self-starter that will deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

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    Field Service Technician • Odessa, TX, US