Tech Service & Support (Dairy)

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This role is in support of Cencora's veterinary and livestock production solutions marketed through our MWI Animal Health business. MWI Animal Health is a leading brand of Cencora, offering animal health services globally.

Responsibilities :

Build trust and influence with customers as well as sustain and maintain the relationship with integrity and dedication to the customer.

Responsible for preventative maintenance, onsite and remote service and support of the Sanitation Systems and other technologies to include but not limited to : Optimizing the customer benefit of our systems and solutions - Maximizing system uptime - Troubleshooting and problem solving - Installation of parts and other electrical work - Plumbing - Welding and fabrication

May conduct a site study to select appropriate location for building, equipment and customer's needs.

Transport and deliver equipment to customer's sites.

Be knowledgeable of all products that can be used through the Micro sanitation System including product indications, concentration ranges and other information necessary to educate and assist customers in implementing sanitation products.

Maintain, modify and adjust with the sanitation system software based upon the customer's specifications.

Perform standard operational tests under protocol guidelines.

Follow standardized checklists and write or amend standard operating procedures.

Trains customer staff on operational and inventory control procedures.

Continual education of customer management team on new products and programs offered by Micro which supports and drives increased product sales

Work in collaboration with the Program Development (PDSR) sales teams to develop customer product plans which grow sales revenues in the territory.

Must be able to effectively communicate processes and changes to customers and other employees.

Prepare and complete all paper work required in the maintenance process.

Follow all safety procedures.

Requirements :

High School diploma or equivalent is desired.

Knowledge of electrical wiring, welding and fabrication is required.

Experience and understanding of both plumbing and dairy operations is helpful.

Experience with use of power tools, volt meters.

Ability to read electrical diagrams, setting up computer programs, and following instructions.

Requires computer skills, including Microsoft Office and basic knowledge of computer-based software.

Must be able to read and understand English.

Good customer service skills and a sense of urgency are required. Driver's License and acceptable driving record is required.

CDL is preferred or must be able to obtain CDL license if required.

Will be responsible to cover Emergency Service Calls and be part of a rotation team to cover holidays and weekend coverage. Overnight travel is required.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https : / / www.virtualfairhub.com / cencora

Full time

Salary Range

$51,500 - 73,700

• This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado / California / Washington / New York / Hawaii / Vermont / Minnesota / Massachusetts / Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies :

Affiliated Companies : MWI Veterinary Supply Company