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ACL Digital is hiring : Service Design Manager in Hartford
ACL DigitalHartford, CT, United States21 days ago
Job type
- Full-time
Job descriptionDesign & lead end-to-end service design projects Conduct user research and translate insights into actionable service strategies Create service blueprints, journey maps, and roadmaps Mentor team members and build design practices Collaborate with product teams, researchers, technologists, and agency staff Champion inclusive and ethical design practices Facilitate change management and evaluate implementation impact 5+ years of service design or UX design experience Strong experience in user research and facilitation Experience with tools like Figma , MIRO , and Agile methodologies Degree in Design, HCI, or related field preferred Familiarity with process improvement (LEAN, Six Sigma) and human-centered change management Strong storytelling, communication, and stakeholder engagement skills
If interested, send your resume at shanu.s@acldigital.com.
Position Details :
- Job Title : Digital Service Design Manager
- Requisition Name : Infrastructure Technical Architect
- Location : Hybrid –Hartford, CT 06103
Role Overview :
Key Responsibilities Include :
Preferred Qualifications :
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Hiring Design Design • Hartford, CT, United States