Retail Sales Consultant

Optimum

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

We are Optimum!

Job Summary

Optimum wants enthusiastic, motivated, and self-driven individuals who want to reshape the way people connect. As a Retail Sales Consultant , you will be part of one of the largest sales channels in the company! Your dynamic personality will forge powerful connections with our customers, while exceeding sales targets, and delivering an unparalleled partner and customer experience.

As a valued member of the Optimum Retail team, you will leverage your individualistic personality to become an in-store brand ambassador that focuses on selling our industry-leading connectivity solutions while creating lifelong customers by delivering an exceptional customer service experience!

Our culture of excellence provides a pathway to success as your leaders, and peers, will support your personal and professional growth by cultivating the skills needed to achieve and sales targets, allowing you to be a successful earner in Optimum's lucrative compensation plan.

Responsibilities

• Connection builder : Your communication skills will be the magic that bridges the digital divide. You will be the first point of contact for our customers, and it's your responsibility to create a positive and welcoming environment. Engage with customers, listen attentively to their needs, and provide personalized guidance to help them find the right products and services.
• Store Expert : As a product expert, you will have a deep understanding of our products and services. Stay up to date with the latest trends and advancements in the telecommunications / mobile industry. This knowledge will enable you to educate customers about different options available and recommend the best solutions to meet their specific needs.
• Problem Solver : Assist customers with billing and service-related questions, ensuring they have a clear understanding of their accounts. Process payments, exchanges, and equipment issues efficiently and accurately. Troubleshoot technical problems and provide solutions, ensuring customer satisfaction and loyalty.
• Brand Ambassador : As the local face of our Company, you will embody the Optimum brand. Demonstrate professionalism, integrity, and enthusiasm in all customer interactions. Represent our company values and create a lasting impression that reflects positively on our brand.
• Team Builder : Work closely with your colleagues to ensure an exceptional customer experience. Share knowledge, assist with complex inquiries, and provide backup support when needed. Foster a supportive and collaborative team environment that contributes to overall customer satisfaction.

Qualifications

At Optimum, we're fueled by our four core pillars : Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and / or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Reqs with the following Union Codes :

IBEW Local 363 W. Nyack (IBW) - BBT I Field Service

CWA 1109 Retail Brooklyn (CWR) - Retail Sales Support (Remove this section header)

This role is in a collective bargaining relationship without an agreement.

Direct Sales Footer - Use for Direct Sales Representative I Role Only

(Remove this section header)

[For Premium Zone - Use this]

The pay range is $95,000.00 - $125,000.00 / year (which includes base plus estimated average annual commissions).

Base salary at time of hire : $45,000, plus commissions. Commissions are estimated and not guaranteed. Earning potential varies based on individual sales performance and are subject to the terms of applicable commission plan(s).

[For National Zone 40K Base - Use this]

The pay range is $90,000.00 - $120,000.00 / year (which includes base plus estimated average annual commissions).

Base salary at time of hire : $40,000, plus commissions. Commissions are estimated and not guaranteed. Earning potential varies based on individual sales performance and are subject to the terms of applicable commission plan(s).

[For Discount 35K Base - Use this]

The pay range is $85,000.00 - $115,000.00 / year (which includes base plus estimated average annual commissions).

Base salary at time of hire : $35,000, plus commissions. Commissions are estimated and not guaranteed. Earning potential varies based on individual sales performance and are subject to the terms of applicable commission plan(s).

### - FOR DSR I Roles, use one of sections above. They already contain the appropriate Pay Transparency Statement ###

[Standard Pay transparency - including NY, NJ, CA - Use this now if Hiring Manager is in NY]

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate / range at time of hire for this position in the posted location is$33,696.00-$55,357.00 / year. The rate / range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

[Intern Pay Transparency - including NY, NJ, CA]

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate / range at time of hire for this position in the posted location is$21.00 / hour. The rate / range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

[Cross-Posting - Only 1 state from NY, NJ or CA]

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate / range at time of hire for this position in [Enter State Manually] is [Manually enter Min] - [Manually enter Third Quartile] / year. For other locations, please inquire with your recruiter. The rates / ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.

[Cross-posting NYS - 2 states or more from NY, NJ or CA]

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate / range at time of hire for this position in [Manually enter state] is [Manually enter Min] - [Manually enter Third Quartile] / year.

The starting payrate / range at time of hire for this position in [Manually enter additional state] is [Manually enter Min] - [Manually enter Third Quartile] / year. For other locations, please inquire with your recruiter. The rates / ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.

[Standard Pay transparency Director +]

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate / range at time of hire for this position in the posted location is$33,696.00-$48,137.00 / year. The rate / range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

[Cross-Posting Director and above - Only 1 state from NY, NJ, CA]

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate / range at time of hire for this position in [Enter State Manually] is [Manually enter Min] - [Manually enter Mid] / year. For other locations, please inquire with your recruiter. The rates / ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.

[Cross-Posting Director and above - 2 states or more from NY, NJ or CA]

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate / range at time of hire for this position in [Manually enter state] is [Manually enter Min] - [Manually enter Mid] / year.

The starting pay rate / range at time of hire for this position in [Manually enter additional state] is [Manually enter Min] - [Manually enter Mid] / year. For other locations, please inquire with your recruiter. The rates / ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.

Union Language (Remove if not Union Role)

This role is in a union and covered by a collective bargaining agreement.

Union Language (Remove if not Union Role)

This role is in a collective bargaining relationship, without an agreement.

Sponsorship Language (Remove if Sponsorship is Available)

We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.