Bilingual Clinical Addictions Case Manager

THE SALVATION ARMY

NORTH AND CENTRAL ILLINOIS DIVISION

POSITION DESCRIPTION

POSITION TITLE : Bilingual Clinical Addictions Case Manager

LOCATION / DEPT : Harbor Light

REPORTS TO : Director of Clinical Programs

PEOPLE MANAGER : No

FLSA CATEGORY : Non-Exempt

STATUS TYPE : RFT

PAY GRADE : 205

PAY RANGE : $23.99 - $28.78 (includes Bilingual component)

WHO WE ARE

At The Salvation Army, we are dedicated to "Doing the Most Good". We are made up of thousands of officers, soldiers, staff, volunteers, donors, and partners working together to holistically meet the physical, emotional, and spiritual needs of our most vulnerable neighbors. We do this through programs designed to combat homelessness and hunger, provide safe spaces for kids after school and on the weekends, achieve and maintain sobriety, and give hope to the hopeless. The Salvation Army North and Central Illinois Division provides these services to people in need.

JOB SUMMARY

This position will provide outreach, assessment, information, referrals and direct service to the homeless population who come to the Mobile Outreach Unit.

PROGRAM / CLIENT ENVIRONMENT

The backgrounds of the clients served by The Harbor Light Program will manifest a variety of inappropriate behaviors. When this occurs, employees are to respond within the context of the treatment environment of the site. Employee conduct (actions, dress, etc.) and interactions (conversations, written communications, etc.) with clients must also be within the treatment environment of the facility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Needs assessments are provided of the client's needs to determine appropriate internal and external support and services. Information and assistance are provided in finding solutions for clients who are considered domically homeless based on current needs. Additional referrals to an appropriate service or agency are made if applicable to client's needs.
• Direct assistance in handing out clothing vouchers, coat vouchers, implementing certified homeless letters and DMV vouchers, act as liaison between pharmacy companies and other medical clinics for medication retrieval and medical appointments. Direct advocacy for clients for federal and state funded programs and assistance with Medicaid and Link applications.
• Maintain a consistent caseload of 20 or more clients.
• Weekly supervision with Clinical Director
• Generate monthly statistical reports focusing on the needs and progress of clients in state funded programs. Case manager to input regular data entry
• Assist with CARF
• Facilitate weekly Life Skill Groups
• Collaborate with upper management, counselors, managers and directors regarding clients from our clinical program
• Participate in daily Review Board meetings to capture new intakes.
• Establish relationships with a variety of community agencies to find services appropriate for the needs of the clients.
• Interacts with the domically homeless population served by the Clinical treatment program to initiate and build relationships.
• Must be able to advocate, speak, read and write Spanish fluently.
• All other duties as assigned.

OTHER DUTIES

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES

JOB LIMITATIONS

PHYSICAL DEMANDS / WORK ENVIRONMENT

COMPENTENCIES

REPORTING RELATIONSHIPS

This position reports to the Director of Clinical Programs.

PERFORMANCE MEASURES

This individual will be evaluated on how effectively the outcomes of this position are achieved, as well as the timeliness, accuracy and completeness of accomplishing assigned goals.

THE SALVATION ARMY MISSION STATEMENT

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.