Entry Level Customer Service Assistant
Biz Voice BoostRaleigh, NC, US8 days ago
Job type
- Full-time
Job descriptionHigh school diploma or equivalent required; some college education preferred. Strong verbal and written communication skills. Excellent interpersonal skills and a friendly demeanor. Ability to work in a fast-paced environment and manage multiple tasks. Basic computer proficiency, including knowledge of Microsoft Office Suite. Strong problem-solving skills and attention to detail.
Job Description
Job Description
Job Title : Entry Level Customer Service Assistant
Location : Raleigh, NC
Position Type : Full-time
Job Description :
We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. In this role, you will play a crucial part in ensuring our customers have a positive experience with our company. As the first point of contact for our clients, you will be responsible for providing top-notch support and addressing customer inquiries in a friendly and efficient manner.
Responsibilities :
- Assist customers with inquiries via phone, email, and chat.
- Process orders, returns, and exchanges accurately and efficiently.
- Provide detailed information about products and services to customers.
- Resolve customer complaints and issues in a timely manner.
- Maintain customer records and update account information as necessary.
- Collaborate with team members to improve customer service processes.
Qualifications :
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Entry Level Customer Service • Raleigh, NC, US