Intelligent Workflows AnalystKitsap Credit Union • Bremerton, WA, US
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Intelligent Workflows Analyst
Kitsap Credit Union • Bremerton, WA, US
1 day ago
Job type
- Full-time
Job descriptionProcess Discovery & Documentation Create detailed process maps, swimlane diagrams, and documentation using BPM tools Maintain and update the enterprise process inventory in alignment with strategic priorities Analysis & Insight Generation Perform root cause analysis and contribute to gap assessments led by the Director Support cost-benefit analyses and ROI modeling for proposed improvement Optimization & Automation Support Assist in defining business requirements and test cases for automation initiatives Monitor post-implementation performance and recommend iterative enhancements Stakeholder Engagement Present insights and recommendations through visual aids such as dashboards and decision trees Support change management efforts by documenting impacts and training needs Compliance & Best Practices Benchmark internal processes against industry standards and best practices Contribute to the development of governance models and performance metrics Excellent verbal and written communication skills Strong analytical skills with the ability to translate data into strategic decisions Expertise in organizational design, process mapping, Lean / Six Sigma, and change management Proficient with Microsoft Office Suite and knowledge of other process mapping tools (e.g. Miro, Visio) Demonstrates a high level of engagement and active collaboration contributing to a positive team environment Understand, model, and represent KCU's core values Bachelor's degree in Business, Operations, or related field 3+ years of experience in process analysis, business operations, or workflow optimization Proficiency in process mapping tools (e.g., Miro, Visio, Lucidchart, Nintex) Strong analytical and problem-solving skills Experience in financial services or credit union operations Familiarity with automation platforms and BPM methodologies Exposure to compliance frameworks and regulatory environments Office environment with moderate noise levels Must be able to remain in a stationary position for a significant portion of time Constant use of computer and office equipment Occasional ascents / descents of stairs Ability to travel for meetings as needed Integrity : Acting with honesty, trust, and respect Responsibility : Accountability for decisions, actions, and outcomes Collaboration : Diverse perspectives working together for a common goal Authenticity : Transparent, dependable, and genuine in daily actions Competitive pay and a comprehensive benefits package Free onsite parking Annual time off and sick time accrual 11 paid holidays Personal day; health, dental, vision, disability, life and AD&D insurance Employee Assistance Program; 401K with matching and vesting Tuition reimbursement and volunteer time off Discounts on Kitsap Credit Union products and services
Overview
Intelligent Workflows Analyst at Kitsap Credit Union. The Intelligent Workflows Analyst plays a key role in supporting enterprise-wide process transformation efforts. Reporting to the Director of Intelligent Workflows, this role is responsible for conducting process discovery, analyzing operational workflows, and identifying opportunities for optimization, automation, and compliance enhancement. The Analyst collaborates across departments to gather insights, document current-state processes, and contribute to future-state designs that align with the credit union's goals for efficiency, scalability, and member value.
Quick Facts
- Reports to : Director, Intelligent Workflows
- Employment Type : Exempt, Full-Time, Hybrid
- Salary Range : $77,992.80 - $85,000 depending on experience
- Bonus Target : 7% potential incentive of base pay
- Working Hours : Monday - Friday 8AM - 5PM
- Grade : 10BC
- Industry : Banking
Principal Accountabilities
Conduct interviews, workshops, and observations to capture current-state workflows
Identify inefficiencies, redundancies, and compliance risks within existing workflows
Collaborate with automation teams to identify workflows suitable for tools like Power Automate and UiPath
Partner with business units to validate findings and co-create future-state designs
Ensure process documentation aligns with regulatory requirements (e.g., Regulation CC, BSA / AML)
Required Skills And Abilities
Required Qualifications And Education
Preferred Qualifications And Education
Working Conditions
Equal Employment Opportunity
Kitsap Credit Union is committed to equality of opportunity for all employees and applicants in accordance with applicable EEO / AA laws and directives.
Our Values
What We Offer
Employment is contingent upon satisfactory background and / or reference checks. Kitsap Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to protected status. This description outlines the general nature of work and is not an exhaustive list of duties.
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