Director, Global Developer Communities

Overview

We are seeking an exceptional Director for our Developer Community to build out Workato’s global developer community programs.

Responsibilities

• Build and run Workato’s global community programs : launch and scale hundreds of local developer user groups, a world-class MVP / Champions program, and university & student outreach initiatives.
• Hire and lead a community operations team; design and maintain the supporting portals, tooling, and analytics that power self-service growth.
• Recruit, onboard, and mentor community leaders and champions, providing resources, recognition, and incentives to sustain long-term engagement.
• Launch ambassador and champions programs; recognise and reward top contributors.
• Design and execute community strategy across Discord, GitHub, Reddit, X / Twitter, and in-person meetups.
• Moderate online forums, surface insights, and route feedback to Product & Engineering.

Qualifications / Experience / Technical Skills

Soft Skills / Personal Characteristics

Location : This role is based in our San Francisco office; in-person work 3 to 4 days a week is expected.

We are an equal opportunity employer. We do not discriminate on the basis of any protected status. See our voluntary self-identification information for eligible categories as part of the application process.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the voluntary self-identification survey. Completion is optional and will not affect hiring decisions. Information is confidential and used to measure outreach and compliance with equal employment opportunity laws.

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