Center Manager Physical Therapy-Los Lunas

Job Description

Job Description

Job Summary :

Responsible for the management of operations of therapy centers and treatment of a full patient case load. Ensures compliance with all policies and procedures. Responsible for center financial performance. Responsible for compliance with company set regulatory standards. Responsible for sales / marketing to existing and potential center referral sources.

Essential Functions-Management :

• Create an environment that is consistent with the company's mission and vision by creating positive morale to maximize team member job satisfaction and optimize retention.
• Manage all employee relations issues and ensure compliance with Human Resource Policy and Procedures; seek assistance from Human Resources when needed.
• Assist in developing fiscal budgets for the center.
• Assist in the development and implementation of center-specific strategic plan, including marketing / sales plans for referrals. Responsible for achieving the plan; overseeing center staff participation in plans to ensure success.
• Ensure strong physician and payer relations, coordinate implementation of clinical specialty programs as requested by the customer.
• Maintain responsibility for ensuring center profitability. Interprets financial statements and performance metrics to develop strategic plans and address underperforming areas.
• Manage Aide staff and hold them account for delivering highest quality customer service and scheduling of patients.
• Ensure the clinical team delivers the highest quality clinical care. Provide patient care skills development opportunities for clinical staff as appropriate. Recommend staff for recognition.
• Ensure efficient caseload management using available reports (e.g. 1-2-3, Active vs. Scheduled, etc.)
• Ensure appropriate productivity and staffing levels working with market leader (Lead Aide, MCO or COD), using our productivity matrix tool.
• Conduct orientation and training of staff to implement company clinical programs and operational objectives.
• Identify open positions and hire clinical staff in conjunction with MCO / COD. Organize daily work schedule to maintain optimal patient care.
• Conduct accurate and timely Performance Planning & Reviews (PP&R) of center staff with specific focus on achievable development goals.
• Timely approval and management of Personal Time Off (PTO) requests, bi-weekly payroll / time sheets for members of assigned team.
• Ensure general appearance and cleanliness of the clinic at all times.
• Attend and actively participate in CM / COD bi-weekly meeting with completed agenda.
• Approve all order requests (ARS & Staples), ensuring effective cost management.

Essential Functions-Compliance :