Operations Associate, PSA (Temp-To-Hire) (Shift 2)

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade authenticate vault and sell millions of record-setting collectibles all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Were always on the lookout for talented people to join our growing team.

Our services span collectible coins trading cards Funko Pops! video games event tickets autographs and memorabilia. Our subsidiaries include PSA PCGS SGC and Card Ladder.

Since our founding in 1986 we have graded and authenticated millions of items. We employ more than 1900 people across our headquarters in Santa Ana and offices in Jersey City Tokyo Shanghai Hong Kong Toronto Guadalajara Dallas and Paris.

Were looking for temp-to-hire Operations Associates to join our team and handle receiving encapsulation quality control and shipping responsibilities across the operation. This is an exciting opportunity to be one of our first employees in a brand new business unit.

Youll report to the Operations Supervisor and work from our Santa Ana California office Monday through Friday for our PM shift (3pm - 11 : 30pm).

What Youll Do :

Open separate and itemize departments mail by service type.

Match count and check items.

Verify service type with payment and verify its eligibility.

Enter item information into the database and print stickers containing order details.

Work with the Customer Service and Problem Orders departments to resolve problems.

Work with the Sales department for orders that have special deals and / or pricing.

Work with other cross-functional teams on special projects and / or deals.

Encapsulate and seal comic books.

Learning various sizes of gasket sizes and comic books holders.

Crack-out and re-seal comic books according to changes.

Inspect assembled parts and product for defects and deviations.

Verify information such as submission form details product quantity identification stickers and labels.

Sort all orders by return carrier service.

Verify order correctness and completeness.

Package orders in mailing box containers seal with tape and attach outside labels.

Process shipping for specified return carrier and close order.

Safely handle and account for valuable merchandise ensuring its security and proper handling throughout all process stages.

Who You Are :

You have strong written and verbal communication skills.

You have the ability to work in a team environment.

You can prioritize all tasks and work in a fast-paced work environment.

You are a team player who is willing and able to work well with others.

You are professional in your behavior interact respectfully with coworkers and work well under pressure in fast-paced environments.

You produce high quality accurate work and demonstrate thoroughness in your work.

You are dependable and able to follow instructions and respond to directions from your supervisor(s).

You have a working knowledge of Microsoft Office e.g. Word Excel Outlook PowerPoint and Google Suite e.g. Gmail Google Docs and Google Sheets.

You have good hand-eye coordination and are comfortable with physical labor.

Previous experience in a warehouse or manufacturing environment is a plus.

Physical Requirements :

Bending and Twisting : Bending neck / waist twisting neck / waist and squatting.

Computer Use : Typing mouse work and sitting and looking at a computer potentially for long periods of time.

Hand Use : Regular hand use for various tasks.

Hearing Requirements : Ability to hear alarms signals and verbal instructions.

Lifting and Carrying : Ability to lift carry and move materials up 50 lbs.

Receiving and Inspecting Submissions : Ability to receive and in some departments inspect submissions. Ability to use a sharp blade and retrieve submissions from packaging.

Sitting or Standing : Ability to sit or stand for extended periods of time.

Hourly Rate :

The reasonable estimated hourly rate for this position is $17.00 / hr. Shift 2 workers are also eligible for an additional $1 / hr premium in addition to their standard hourly rate. Actual compensation varies based on a variety of non-discriminatory factors including location job level prior experience and skill set.

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account Social Security numbers or National IDs nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud please reach out to

We are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We believe that a team that represents a variety of backgrounds perspectives and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need please email .

U.S. residents : for disclosures relating to personal information we collect during the employment application and recruitment process please see our Privacy Notice for U.S. Applicants .

If you are based in California you can read information for California residents here .

Required Experience :

IC

Key Skills

Business,Information Management,Accounting,Corporate Risk Management,Faculty,Jms

Employment Type : Full-Time

Experience : years

Vacancy : 1