Claims Administrator

We’re seeking a dedicated Claims Administrator to oversee the end-to-end claims process, ensuring timely and accurate settlements while providing outstanding service to our partners.

Responsibilities

Receive, review, and approve claims from claimants and distributors, exercising sound judgment up to your authorized settlement authority.

Communicate directly with claimants and distributors by phone, ensuring clear and effective coordination throughout the claims process.

Arrange for third-party inspections as necessary and collaborate with surveyors and carriers.

Submit claims to carriers and third parties for recovery, including negotiation and collection of funds.

Settle claims within your authorized recovery authority and ensure each claim is concluded efficiently.

Maintain organized and accurate claim files and records.

Comply with internal controls and company policies in all aspects of your work.

What We’re Looking For

Minimum of 3 years of administrative and customer service experience.

Bachelors degree required, auto industry experience a plus.

Strong written and verbal communication skills.

Excellent proficiency in Microsoft Word and Excel.

Team player with a collaborative spirit and a commitment to reliable, regular attendance.

This is a hybrid role and required to attend onsite meetings in Pasadena, CA.

Pasadena, CA 91101 | 85% Remote | Monday to Friday, 8am – 5pm | Open-Ended Contract

Pay Details : $27.00 to $30.00 per hour

Search managed by : Joanna Calderon

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.lhh.com / us / en / candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance