Client Services Manager

Healthcare Administrative Partners HAP is looking for an experienced Client Services Manager with a customer first mentality to work full-time in our Client Services team.

Healthcare Administrative Partners is a leading provider of medical billing coding and consulting for healthcare providers. Our headquarters is located near Philadelphia in Media PA. Our outsourcing operations are conducted in our Media location as well as in our Portsmouth NH office. We strive to deliver our services effectively efficiently and with the highest level of integrity possible. Thats how weve earned our clients trust for over two decades and continue to earn their business every day. From helping healthcare providers attain their financial objectives to having more time to spend with patients were enabling our clients to achieve their goals specifically because of the dedication of our employees.

As the Client Service Manager you will be play a critical role within the group by overseeing various projects including : operational assessments and performance improvement initiatives; physician operations and business plan development and validation for population health initiatives; network assessment strategy development and integration; physician engagement leadership and governance; provider compensation design and implementation; clinical and administrative quality workflow analysis and design; market research analysis and forecasting; practice management system and EHR system implementation and support. This role will also provide services around Physician-Hospital alignment and integration issues around clinical operational and financial with merging integrating and stabilizing value-based practice operations.

Duties include :

• Assume complete ownership of key project tasks within larger engagements including development and presentation of key findings and recommendations.
• Financial pro forma development risk adjustment and financial benchmarking.
• Conduct senior level physician and administrative interviews.
• Carry out substantial business analyses and deliver high quality client-ready work.

The ideal candidate will have a w orking knowledge of Value Based Care principles and models (ACOs / CINs / Population Health / Managed Care) and experience implementing them in a physician practice setting and a w orking understanding of radiology physician training and respective medical practice support addition :

You must not be subject to employment restriction from a former employer (such as a non-compete) that would prevent you from performing the job responsibilities as described.

If you are passionate about your work able to manage the inevitable obstacles that come your way and are willing to go the extra mile to exceed expectations were interested in talking to you.

Benefits : Competitive pay Health insurance Dental insurance Vision insurance Retirement plan Paid time off Flexible schedule Philanthropy

E-Verify and Equal Opportunity Employer

Required Experience :

Manager

Key Skills

Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 80000 - 130000