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Senior Director, Professional Services Consulting - Employer & PPS
Senior Director, Professional Services Consulting - Employer & PPSMerative • New Orleans, LA, US
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Senior Director, Professional Services Consulting - Employer & PPS

Senior Director, Professional Services Consulting - Employer & PPS

Merative • New Orleans, LA, US
30+ days ago
Job type
  • Full-time
Job description

Join A Team Dedicated To Supporting The Crucial Mission Of Improving Health Outcomes

At Merative, you can apply your skills and grow new ones with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com

At Truven by Merative, we deliver end-to-end analytics and data solutions that empower organizations to improve population health, enhance healthcare program performance, and drive smarter decision-making. With over 40 years of deep healthcare analytics expertise, we turn complex data into clear insights that make a real difference. Our mission is simple : help clients improve healthcare quality and access while controlling costs. We do this by delivering market-leading performance improvement solutions grounded in data integrity, empirical evidence, and trusted advisory.

The Truven business unit has multiple products in the portfolio, the largest of those being :

  • Truven Health Insights : An employer benefits analytics platform for all markets, designed to inform decision-making with healthcare data analytics and member engagement tools
  • MarketScan : Largest and longest-running proprietary US claims database used for healthcare research
  • Flexible Analytics : Data solutions to better manage population health and healthcare program performance

At Truven, you'll be part of a team that's transforming healthcare through data-driven insights and innovation. If you're passionate about making a measurable impact on health outcomes and want to work alongside some of the brightest minds in healthcare analytics, we invite you to bring your expertise to our mission. Together, we're shaping a healthier future.

The Role

Ready to transform healthcare with powerful data, trusted insights, and real-world results?

Truven is seeking a skilled and passionate Sr. Director, Professional Services Consulting - Employer & PPS to serve as a strategic leader responsible for managing a book of business in support of our healthcare analytics and employer decision-making solutions. This role leads client delivery teams, collaborating closely with sales and product development to ensure we meet or exceed client expectations. If you're excited about meaningful work, energized by big challenges, and comfortable rolling up your sleeves with a team that values rigor, integrity, and impactwe'd love to hear from you.

How You Will Contribute

  • Oversee the relationship between Merative and its clients, driving client engagement and ensuring client satisfaction and renewal targets are consistently met / exceeded
  • Lead and manage a team of healthcare analysts responsible for delivering strategic, data-driven insights to clients using proprietary healthcare analytics tools. Set clear goals and objectives, provide guidance and support, and evaluate performance. Foster a culture of excellence, collaboration, and continuous improvement.
  • Collaborate with sales, marketing and senior leadership on thought leadership and product development. Implement strategies to enhance the client experience and identify opportunities to improve products and services.
  • Serve as a senior point of contact for client escalations and strategic discussions, ensuring timely resolution and alignment with client goals.
  • Identify, implement, and support process improvements to enhance operational efficiency, team productivity, and overall service delivery.
  • About You

    You are a seasoned leader with a passion for transforming healthcare through data-driven insights and operational excellence. You bring a unique blend of strategic vision, hands-on execution, and people leadership to drive scalable, high-impact solutions across complex organizations.

    What You Will Bring

  • Bachelor's degree required; advanced degree (MBA, MPH, MHA, or similar) preferred.
  • 10+ years of experience in healthcare analytics, consulting, or employer-focused solutions, including 5+ years in senior leadership roles.
  • Strong leadership and management skills, with the ability to work independently and make decisions under pressure.
  • Excellent understanding of healthcare data, employer decision-making processes, and analytics tools.
  • Strong communication and presentation skills, with experience working with internal and external stakeholders at all levels.
  • Ability to travel up to 50% as needed for client engagements and team collaboration.
  • What We Offer

    A team connected by a bigger purpose - Truven offers a unique opportunity to be part of a mission-driven organization, dedicated to transforming healthcare through trusted analytics and data-driven solutions.

    A culture rooted in collaboration and kindness We believe great work starts with mutual respect and genuine teamwork. It's not just about what you achieveit's about how you get there. We know that solving big, complex challenges is easier (and more fun) when you're surrounded by smart, motivated people who support each other and work toward common goals.

    A place to build and grow your career We believe that learning never stops, curiosity should be celebrated, and every challenge is a chance to grow. Here, you won't just build skillsyou'll build a career that evolves with you.

    A total rewards package that reflects our values We believe in taking care of our people and their families, so they can bring their best selves to work. We provide a comprehensive and competitive benefits package, annual bonus plan, paid time off, remote work flexibility and more.

    If you're inspired by the opportunity to use data and analytics to drive real change in healthcare, Truven offers a chance to do just that. Here, your work will help clients make informed decisions that improve care, reduce costs, and support healthier communitieslocally and globally. Join us and be part of a team that's redefining what's possible in healthcare through insight, integrity, and innovation.

    Compensation

    The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate's experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.

    Min Max : $196,000.00 - $294,000.00 (USD)

    Benefits

  • Remote first / work from home culture
  • Flexible vacation to help you rest, recharge, and connect with loved ones
  • Paid leave benefits
  • Health, dental, and vision insurance
  • 401k retirement savings plan
  • Infertility benefits
  • Tuition reimbursement, life insurance, EAP and more!
  • It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.

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