Manager, Inside Sales

Job Description

Job Description

NewtekOne®, ((NASDAQ : NEWT) Your Business Solutions Company®, is a financial holding company, which along with its bank and non-bank consolidated subsidiaries, provides a wide range of business and financial solutions under the Newtek® brand to the small- and medium-sized business ("SMB") market. Since 1999, Newtek has provided state-of-the-art, cost-efficient products and services and efficient business strategies to SMB relationships across all 50 states to help them grow their sales, control their expenses, and reduce their risk.

Newtek's and its subsidiaries' business and financial solutions include banking (Newtek Bank, N.A.), Business Lending, Electronic Payment Processing, Technology Solutions (Cloud Computing, Data Backup, Storage and Retrieval, IT Consulting), eCommerce, Accounts Receivable Financing & Inventory Financing, Insurance Solutions, Web Services, and Payroll and Benefits Solutions.

Newtek Merchant Solutions (NMS) is a key part of NewtekOne , processing over $5 billion in annual payments for over ten thousand customers. Our ability to offer multi-platform solutions allows us to provide the latest technology in payments processing to our merchant customers and partners.

NMS is seeking a Manager, Inside Sales to direct the inside sales team by successfully closing Newtek Merchant Solutions, LLC (NMS) referrals and generating opportunities for NMS and its affiliates' services in a fast paced, client-driven environment. You will lead and support the inside sales team and enhance their skill and abilities through training, coaching, and mentoring, monitoring to meet and exceed the company's goals and objectives. You will monitor and grow your knowledge of the competitive landscape and leverage that knowledge to improve your and the team's effectiveness and performance. You will understand clients' business needs and challenges to deliver new solutions and services that help business owners and that align with the company's vision. Develop and implement sales strategy to achieve sales quota and business goals that align with the company's sales philosophy

• Qualifications include but not limited to :
• Bachelor's degree or equivalent experience and a minimum of 3 years of business-to-business related experience, preferably in the financial services industry.
• Previous experience assisting in managing and growing a sales team a plus.
• Attention to accuracy and detail in processing information.
• Possess professional oral, written communication, and presentation skills.
• Demonstrated active listening skills and ability to establish rapport.
• Dynamic leadership style, adapting to teams' needs.
• Powerful motivator, enthusiastic and energized.
• Resourceful with the ability to learn new products, services and processes quickly.
• Must be self-motivated and extremely results driven.
• Possess a strong work ethic and a desire to succeed.
• Job Responsibilities include but not limited to :
• Lead and manage team members assigned to you to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals established.
• Actively participates in interviewing, hiring, onboarding, training and team development to maintain high productivity and customer service standards.
• Accountable for tracking, coaching and developing team members for success.
• Act as a key subject matter when called upon.
• Enhance understanding and implementation of strategic goals established.
• Create and oversee the use of standard process workflows.
• Train and mentor team members and identify development needs across the team, working with senior management to coordinate additional training as needed.
• Foster open communication with employees by holding regular staff meetings.
• Track various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods
• Analyze team statistics and prepare reports for senior management as necessary.

The salary range for this role is $90,000 to $125,000 a year.

NewtekOne offers a competitive salary and an annual performance-based bonus program to reward your results. We provide our employees with an excellent comprehensive benefits package including medical, dental, vision, supplemental benefits, and a 401(k) savings plan with an employer match. On-going training on sales techniques, industry, and competitive landscape to support your career growth.

Newtek Merchant Solutions, LLC is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, gender, sexual preferences, age, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law. We require all our employees to perform work in an ethical manner and always uphold our Code of Business Conduct and Ethics.