Specialized Technical Automotive Consultant (Work at Home - Indiana)
MorleyIndiana30+ days ago
Job type
- Full-time
- Remote
Job descriptionUtilize your technical experience and listening skills to assist field service techs through inbound and outbound phone, chat and email. You'll specialize in automotive EV, engine, electrical, drivetrain or infotainment systems, providing expert help on domestic vehicle repairs. Your journey starts with an initial training program in Saginaw, Michigan, designed to equip you with the skills needed to effectively support field techs from your home office. Benefit from continuous support and resources including access to the latest technical data and repair strategies, with guidance from fellow consultants and approachable leaders. Seize opportunities for professional growth and advancement within our team, enhancing your career trajectory in the automotive industry. direct link to article : ) Chat hours : M-F 8 - 5 Eastern time / 7 - 4 Central time; closed on some holidays TA will respond to after-hours questions the next business day. Strong understanding of automotive engine, electrical, drivetrain and / or infotainment systems Able to use electronic service manuals High school diploma or equivalent Five or more years of recent experience as a mechanic in a full-service shop Two ASE certifications (or you can get them within six months of hire with reimbursement from Morley) Valid driver's license One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) Able to work shifts within the center’s hours of operation : Monday - Friday7 - 8 Eastern time / 6 - 7 Central time No weekends! Must be able to stick to the schedule reliably, as some queues are time sensitive Electric vehicle (EV) experience Microsoft Office experience Typing skills Indiana resident High-speed internet access at home that you are able to connect to via Ethernet or landline Secluded and distraction-free work environment Medical and prescription coverage, including free annual physicals Dental and vision insurance Paid time off Associate wellness program (earn a reward for getting your annual wellness checkup) Programs to quit tobacco use and manage chronic conditions (, diabetes, asthma) 401(k) with match Flexible spending account Life insurance Short- and long-term disability insurance (company paid) Teladoc : 24 / 7 online access to doctors 24 / 7 nurse help desk Patient advocacy : Free 24 / 7 help with benefit questions and claims issues Family, financial and estate guidance (will) services
Description
About the Role
Opportunity for ASE-Certified Auto Technicians ~
Location : Work from Home – Indiana residents | Initial on-site training – Saginaw, Michigan
Are you ready to shift gears from the physically demanding environment of a service garage and leverage your extensive auto tech experience in a work-from-home role at Morley?
Support a domestic OEM brand by joining our award-winning group of more than 200 ASE-Certified Technical Automotive Consultants.
Be the first line of defense in solving new and challenging vehicle repair issues.
Why Apply
- Enjoy a more balanced lifestyle working Monday through Friday from the convenience of your home. No daily commute, less stress, more time for you.
- Receive a steady paycheck and excellent benefits including medical, dental, vision and life insurance; 401(k) with match; paid time off; paid holidays; and more.
What to Expect
Want to Learn More?
direct link to video : )
Have Questions?
Engage directly with our Talent Acquisition (TA) team via live chat during business hours :
Skills for Success
Required Skills
Eligibility Requirements
Nice to Have
Remote Work Requirements
Why Join Our Morley Family
The value of your employment is more than your paycheck. It’s the combination of competitive pay, health benefits and other benefits Morley provides – your total compensation package.
Health & Wellness Benefits
Financial Benefits
Benefits to Make Your Life Easier
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Automotive Consultant • Indiana
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