Comfort starts with our 10000 team members across the globe who are transforming the power of comfort every day. Our employees have the power to change lives in our homes work and communities. We foster an inclusive environment while honoring a legacy built on family where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset and innovation propels us into the future youre ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT
Job Summary :
What You Can Expect :
Training Pay : $15 per hour for 2-6 weeks (no commission)
Average Annual Earning Potential After Training : $36000 - $60000 (inclusive of base bonus and commission)
Total Compensation Range : $22880 - $75000 (will not pay less than state / local minimum wage requirements)
Post-Training Pay :
Base Pay : $11 / hour (varies by store location)
Commission & Bonus : Earn more with UNCAPPED commission on written sales - 3% on La-Z-Boy Design Sales and 2% on other sales other than La-Z-Boy Design Sales. Quarterly bonus opportunity of $0 - $1500 based on your ability to meet specific individual sales goals.
Job Description :
KEY RESPONSIBILITIES (other duties as assigned) :
Drives Sales
- Contribute to store sales goals by selling furniture accessories and services offered by LaZBoy
- Promote the Design program & assist the Designer to achieve established Design program sales goals
- Consistently execute the LaZBoy selling process and strive to provide a favorable experience to all customers.
- Develop and utilize sales skills and principals including approach rapport building needs discovery customized portfolio presentations answering objections closing followup after sale service and continuing contact with all previous and potential customers
- Maximize store promotions marketing initiatives and grassroots programs
- Maintain strong knowledge of the features and benefits of existing and new product lines
Design Program
Schedule professional home consultations to present customized room designs including sample fabrics furniture tables and accessory recommendations as well as the benefits of a professional installation service.Execute and champion the Design process following the established company guidelinesResponsible for supporting design related functions in the storeCustomer Focus
Provide the highest level of customer service to all current and future customersEnsure that each LaZBoy customer has an informative and positive experience by using good customer service skills and knowledge of products while following the company selling processEffectively use Podium to ensure customer satisfaction and future followupMake sound business decisions to deliver customer satisfaction and promote team environmentProvide support by being responsive to incoming phone calls and emailsAssist in handling customer issues and / or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experiencePeople
Maintain a positive working relationship with all store employeesAssist to train coach and develop new peers on LaZBoy product knowledge and selling process / skills to achieve store sales goalsHelp promote and champion a culture of sales and serviceOperational Excellence
Assist with maintenance of the overall visual appearance of store this includes but is not limited to maintaining floor and / or showroom displays tagging products and accessories maintaining accessory catalogs and design center fabrics supporting floor moves and maintaining general store cleanlinessAccurately complete order information collect deposits and fees keep orderly customer records and research customer payments and deliveriesResponsible for accurately completing daily OnPoint system logsShow a sense of urgency enthusiasm and excitement with the store team and customersMaintain adequate knowledge of company standards product knowledge and internal processes and systemsConsistently schedule deliveries with customersResponsible for opening and closing of the storeMINIMUM REQUIREMENTS :
High School Diploma or equivalentPrevious selling experience and ability to close a sale strongly preferredExcellent communication customer service skills and organizational skillsStrong interpersonal skills to effectively communicate build rapport and positively influenceDemonstrated persuasion and negotiation skillsAbility to effectively manage time and conflicting prioritiesAbility to effectively and productively with others as a teamAbility to work the schedule and hours dictated by business needsAbility to work evenings weekends and holidays as requiredInitiative to meet assigned goals missions and objectives and motivated to achieve moreStrong attention to detailProficient in the use of Microsoft Office including Word Excel Outlook and PowerPointPREFERRED REQUIREMENTS :
Bachelors degree in Business or a related fieldSUPERVISORY RESPONSIBILITIES : None
PHYSICAL DEMANDS / WORK ENVIRONMENT :
Ability to lift and / or carry up to 50 pounds.Ability to stand for long periods of time.Nearly continuous use of repetitive hand motions hearing and listening.Often required to sit walk bend and stoopSubject to inside environmental conditionsAbility to pass background and drug screen.OTHER DUTIES : Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the incumbent for this job. Duties responsibilities and activities may change at any time with or without notice.
At La-Z-Boy we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision were sharing key information about our pay practices.
What You Can Expect :
Training Pay : $15 per hour for 2-6 weeks (no commission)Average Annual Earning Potential After Training : $36000 - $60000 (inclusive of base bonus and commission)Total Compensation Range : $22880 - $75000 (will not pay less than state / local minimum wage requirements)Post-Training Pay :
Base Pay : $11 / hour (varies by store location)Commission & Bonus : Earn more with UNCAPPED commission on written sales - 3% on La-Z-Boy Design Sales and 2% on other sales other than La-Z-Boy Design Sales. Quarterly bonus opportunity of $0 - $1500 based on your ability to meet specific individual sales goals.Individual pay is based on various factors including geographic location personal performance and relevant qualifications experience and skills. By providing our salary ranges and total compensation range details we aim to foster understanding and confidence in our pay practices. Should the base rate plus the commissions earned during a performance period not be at or greater than location minimum wage requirements for the period the company will make a minimum wage adjustment for the employee to be compliant with minimum wage for the location.
Weekly Hours : 40
Benefits for Employees in the US :
Benefit offerings to employee and their families include : Medical Vision Dental and Basic Life Insurance available 401k retirement plan with company match of up to 6%. Paid time off includes : 9-11 paid holidays each year two weeks prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.
More information can be found via : 2025 La-Z-Boy Benefits Overview
At La-Z-Boy Incorporated were an equal opportunity employer. We understand that our employees diverse backgrounds experiences perspectives and viewpoints add value to our ability to create and deliver the best possible service quality products and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
We are committed to fostering an environment in which all employees feel valued included and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application / interviewing / hiring process as a result of your disability you may request a reasonable accommodations by emailing our recruiting team at or by calling .
Required Experience :
Contract
Key Skills
Sales Experience,Direct Sales,Door-to-Door Experience,B2B Sales,Customer Service,Communication skills,Basic Math,Retail Sales,Analysis Skills,High-end Sales,Outside Sales,negotiation
Employment Type : Full-Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 22880 - 75000