ServiceNow Systems Engineer in Tampa

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Job DescriptionJob Description

Join the Mission at U.S. Central Command (CENTCOM)

Be part of the team supporting one of the most visible and impactful combatant commands in the world. At CENTCOM, your work directly supports global operations, security, and the warfighters on the front lines. This is more than just a job. This is a chance to apply your expertise in a mission driven environment with real world impact.

Venatore is seeking a ServiceNow Systems Engineer (Duty Title : Chief Technologist) to support the development, test, and production environments of ServiceNow for the USCENTCOM Information Technology Services (CITS) Program. This position is based in Tampa, FL, and provides both operational and project-based support to USCENTCOM J6.

Duties and Responsibilities :

• Responsible for ServiceNow system maintenance, workflow development, bug fixes, enhancements, upgrades and assisting with the technical implementation of the tool.
• Experience implementing ServiceNow system solutions in a Linux environment.
• Proven ability and knowledge of ServiceNow integrations with other systems.
• Experience implementing and supporting ITOM and ITAM applications to include discovery, asset management, service mapping pattens, and event management.
• Monitor systems stability to prevent service degradation or interruption. Conduct risk assessments to identify potential gaps.
• Knowledge and experience supporting relational databases such as MariaDB to include installation, optimization, indexing and coding.
• Assist with the configuration and maintenance of ServiceNow Strategic Portfolio Management (SPM) modules with expertise in Agile Development along with Demand, Project, Portfolio, and Resource Management.
• Develop dashboards, KPIs, and reports to provide visibility into portfolio performance, risks, and opportunities.

Additional Responsibilities :

Desired :

Education and Certifications :

Required :

Clearance Requirement :

Travel Requirements :

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