Customer Service RepresentativeTruelove & Maclean, Inc., A member of SFS • Watertown, CT, United States
No longer accepting applications
Customer Service Representative
Truelove & Maclean, Inc., A member of SFS • Watertown, CT, United States
30+ days ago
Job type
- Full-time
Job descriptionHandle all aspects of customer service, including entering, tracking, and releasing material for Update customers on product and deliveries Deliver timely customer service support via email and over the phone Manage incoming telephone calls professionally, efficiently and with excellent communication skills. Effectively present and discuss SFS products and services. Process returns and customer complaints. Collaborate with Production Planning to understand production schedules and ensure inventory Collaborate with management on potential shipment delays, stock out issues that thwart on-time Resolve customer issues as lead investigator for assigned order fulfillment complaints, including an Working closely with the Sales team / directors to understand customer requirement Make proactive sales calls as requested by sales management Deepen and explore business relationships with new and existing customers Work with Field Sales Reps and Sales Directors on development and maintenance of target or key Research accounts, identifying key players, and contacting client prospects utilizing professional Foster companywide working relationships, lead by example, foster a good work climate Bachelor’s Degree in a Business Discipline or 2+ years’ experience in a similar role.
T&M is a leader in the metal stamping industry and is a well-maintained company with modern equipment and an excellent work environment. We set the industry standards in customer reliability, quality and service.
Truelove & Maclean offers a generous compensation package including 401k contributions, profit sharing, premium overtime pay, and a steady work schedule.
Objectives
- Provide exceptional customer service to external customers
- Perform inside sales duties in accordance with applicable procedures outlined in the BMS (Business
- Management System)
Principal duties
shipment in ERP System.
availability and timely completion of re-pack materials. Work closely with the scheduler to
understand material lead times and ship from points.
delivery, and other customer concerns.
initial review of documentation discrepancies or shipping issues. Engage additional resources as
needed to help resolve customer complaints.
accounts
communication skills.
Create a job alert for this search
Customer Service Representative • Watertown, CT, United States
Related jobs
Sales Representative Patient Care.As a Sales Representative at Stryker you will be at the forefront of promoting and selling our Acute Care products with a focus on Patient Care solutions to healt...Show more
Customer Service Representative Travel Industry.We're looking for an enthusiastic and detail-oriented Customer Service Representative to join our growing travel team! In this role, you'll provide w...Show more
We are seeking a dedicated Customer Service Representative who is Bilingual in English and Spanish.In this role, you will handle inbound and outbound customer inquiries related to loan accounts, pa...Show more
Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers.
As a CSR, you will handle transactions, answer customer questions, and ens...Show more
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...Show more
MCI is a leading business process outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on...Show more
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.
This position will work with multiple clients throughout the day pr...Show more
Remote Call Center Customer Service Representative.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our cli...Show more
About the job Travel customer representative.As a Travel Customer Representative you will play a key role in supporting our clients throughout their travel journey from the moment they book to the ...Show more
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician you will be performing installation maintenance and troubleshooting of high-speed interne...Show more
We are looking for a representative to join our team.This person will operate as the lead on all critical business accounts.
The focus of this vital role is to manage the relationship with the clien...Show more
Customer Service Representative.The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empa...Show more
YNHHS Vision, Mission, and Values.To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values.These values - integrity, ...Show more
Individual contributor that works under limited supervision.Applies subject matter knowledge.Requires capacity to understand specific needs or requirements to apply skills / knowledge.Responsible for...Show more
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more
Prior Authorization Representative.The Prior Authorization Representative is responsible for verifying prior authorization requirements and obtaining authorization when required.Works directly with...Show more
We are only accepting applications through verified recruitment websites listing our job postings (i.LinkedIn, Workable, Indeed, etc).
Dymax will only contact potential candidates from email address...Show more MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on...Show more
Sales Representative Western CT Patient Care
Stryker • New Haven, Connecticut, USA
Full-time
Last updated: 20 days ago • Promoted
Customer Service
Hellosunshinetravels • Waterbury, Connecticut, United States
Remote
Full-time
Quick Apply
Last updated: 4 days ago
Bilingual Customer Service Representative (Cheshire)
Ultimate Staffing • Cheshire, CT, US
Part-time
Last updated: 1 day ago • Promoted
Customer Service Representative
Family Dollar • Ansonia, CT, USA
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative
Amazon • Watertown, CT, USA
Full-time
Last updated: 30+ days ago • Promoted
Technical Customer Care Representative I (Entry-Level)
MCI • New Haven, CT, US
Full-time
Last updated: 29 days ago • Promoted
Customer Service Representative - Remote - 50k-60k / Year
Spade Recruiting USA • Winchester, Connecticut
Remote
Full-time
Quick Apply
Last updated: 30+ days ago • Promoted
Remote Call CenterCustomer Service Representative
The Sydney Call Centre • New Haven, CT, US
Remote
Full-time
Last updated: 29 days ago • Promoted
Customer Representative Remote
Manatal • New Haven, Connecticut, USA
Remote
Full-time
Last updated: 18 days ago • Promoted
Customer Service Technician
Brightspeed • Oxford, Connecticut, USA
Full-time
Last updated: 22 days ago • Promoted
Customer Service Representative
Interview Hunters • New Haven, CT, US
Full-time
Quick Apply
Last updated: 30+ days ago
Customer Service Representative
Third Party CS • New Haven, CT, US
Full-time
Last updated: 29 days ago • Promoted
Call Center Representative
Yale New Haven Health • New Haven, CT, US
Full-time
Last updated: 26 days ago • Promoted
Senior Technical Sales Representative
Abbott • New Haven, CT, US
Full-time
Last updated: 2 days ago • Promoted
Remote Customer Service Representative – Product Testing
GLOCPA • Waterbury, Connecticut
Remote
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Rep II - Non-Exempt
HireTalent • Seymour, CT, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Service Representative
Bachmann Chemical and Engineering • Torrington, CT, US
Full-time
Quick Apply
Last updated: 30+ days ago
Remote Mortgage Customer Service Representative
MCI • New Haven, CT, US
Remote
Full-time
Last updated: 28 days ago • Promoted