Optician

Position Purpose:

Under the direction of the Optometrist, the Optician is responsible for fitting and dispensing spectacles and other optical aids, working from ophthalmic prescriptions written by the Optometrist. The Optician's role involves recommending suitable eyewear, taking precise measurements, fitting and adjusting glasses, eyeglass and contact lens orders, providing guidance on proper usage and care of glasses, and contact lenses. May also train insertion and removal of contact lenses and contact lens care.

Principal Responsibilities:

1. Fill Prescriptions written by the Optometrist: frame selection, measurements for filling prescriptions, writing up orders for optical lab.
2. Recommend frames that align with the patient’s style, face shape, and requirements.
3. Adjust and fit frames according to prescriptions, patient specifications, and facial characteristics.
4. Prepare and verify orders from optical lab using ANSI Standards prior to dispensing.
5. Repair and adjust ophthalmic frames.
6. Neutralize patient's habitual eyeglasses.
7. Assist with discharge of patients.
8. Operate specialized equipment such as calipers, lensometers, lens gauges and pupilometers.
9. Maintain inventory of frames, frame supplies, contact lenses and supplies to ensure a wide selection and for patient satisfaction.
10. Educate patient’s on proper wear and maintenance of eye-glasses and contact lenses.
11. Perform administrative tasks such as managing prescriptions, patient records, insurance.
12. Maintain log for tracking eyeglass orders with optical lab & courier services.
13. Work with front office support staff in scheduling patients for dispensing, contact lens trainings and appointments with the Optometrist.
14. Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors.
15. Participate in required safety and compliance trainings and apply learned practices in daily work activities.
16. Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace.
17. Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards.
18. Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role.
19. Optometrist and other health care providers.15. Participate in JWCH’s customer service training called AIDET on an annual basis.
    a. Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions.
    b. Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes.
20. Other Job Duties as needed: which may include, but not limited to: pre-testing patients, preparing patients for visit, assisting with patient flow, communicating with support staff, Optometrist and other health care providers

Requirements:

1. GED or High School Diploma.
2. 1-year experience in an optical setting.
3. Excellent customer service and organization skills.
4. Current CPR Certification.
5. Ability to travel from site to site as needed.
6. Experience in working with patients and staff from diverse socio-economic, ethnic, and cultural background.
   

Preferred:

1. Bilingual (English/Spanish) a plus.
2. Valid state license and certification as an Optician.
3. ABO Certification is preferred.

*All JWCH, Wesley Health Centers workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.

Employee Benefits:

JWCH Institute, Inc., offers competitive salaries for all positions. Full-time employees working at least 30 hours per week are eligible for medical, dental, vision, and life insurance. Full Time Employees are also provided a monthly allowance which can be used towards insurance premiums. The agency offers vacation, sick leave, 13 paid holidays, jury duty pay, direct deposit, credit union access, and an Employee Assistance Program. In addition JWCH offers a 401(k) Profit Sharing plan to employees who work a minimum of 1,000 hours per fiscal year.

Wesley Health Centers JWCH Institute is an Equal Opportunity Employer