Chief Operating Officer (COO)

Chief Operating Officer (COO)

"Every person deserves compassion, dignity, and the safety of a place to call home."

Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IH+H currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.

Job Description

The Chief Operating Officer (COO) is a member of the Executive Leadership Team responsible for leading, scaling, and optimizing all operational aspects of the organization. The COO oversees program operations, infrastructure, and administrative functions that support high-quality service delivery and growth and reports directly to the Chief Executive Officer (CEO). The COO directly supervises the Vice President of Programs, Director of Operations, Director of Human Resources, and core infrastructure and support functions such as logistics and transportation, facilities and property management, data and reporting systems, information technology, procurement and supply chain, and organizational training and workforce development. The salary range for this position is $190,000 - $220,000 annually, depending on experience.

Responsibilities Overview

• Recuperative care and health-related programs
• CalAIM and other managed carerelated programs, including Enhanced Care Management and Community Supports where applicable
• Program operations and performance management
• Logistics and transportation
• Facilities and property management
• Supply chain and procurement
• Data, reporting, and systems
• Information technology and security
• Workforce operations (in partnership with Human Resources)
• Training and development

Program and CalAIM Leadership

Operational Oversight

Program Integration and Performance

Finance and Resource Stewardship

Technology and Systems

People, Culture, and Leadership

Qualifications

Benefits