Shift Runner Belton SC (8758)

Customer Service Representative

Its more fun with us!

No one likes being bored at work which is why a Dominos job is all about having fun! Thats how we roll. We live to beat the rush and make it possible to make bake or take pizzas during the hungry hours of the day and night part or full time. Youll have plenty of time left over for school hanging with your friends or whatever. Sound good Even if you just need a second job for some extra cash Dominos Pizza is the perfect place for you.

It all starts with you

Dominos Pizza loves Dominos people. Our mission is to recognize appreciate value and utilize the unique talents and contributions of all individuals. To create an environment where all team members because of their differences can reach their highest other words we want you to be yourself and as a Dominos Customer Service Rep thats exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality and we reward outstanding pizza making or up selling.

Drive your own career

Being a Dominos Customer Service Rep isnt your average pizza gig. And the way Dominos works it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Dominos franchise owners. From customer service to management general manager to franchisee our stores offer a world of opportunity.

Youll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve we know how important it is to provide the best training and support. Our people are the reason were successful today and why well continue to be successful in the future. So it makes sense for us to help you become your very best. We dont drop you in the deep end. Your Dominos Manager or teammate will show you the ropes in-store so you can hit the ground running without any worries.

Dominos CSR Responsibilities Include : :

Demonstrating a friendly positive attitude and great customer service skills

Taking orders over the phone and in person

Dealing with customer concerns

Cash handling

Upselling

Making Dominos high quality pizzas

Food and portion control

Hygiene and food safety

Food preparation

General cleaning duties

Those are the basics but heres what else you can expect :

General Job Duties

Operate all equipment

Stock ingredients from delivery area to storage work area walk-in cooler

Prepare product

Receive and process telephone orders

Clean equipment and facility approximately daily

Communication Skills

Ability to comprehend and give correct written instructions

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

Essential Functions / Skills

Ability to add subtract multiply and divide accurately and quickly (may use calculator)

Must be able to make correct monetary change

Verbal writing and telephone skills to take and process orders

Motor coordination between eyes and hands / fingers to rapidly and accurately make precise movements with speed

Ability to enter orders using a computer keyboard or touch screen

Work Conditions

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks

In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas

Sudden changes in temperature in work area and while outside

Fumes from food odors

Exposure to cornmeal dust

Cramped quarters including walk-in cooler

Hot surfaces / tools from oven up to 500 degrees or higher

Sharp edges and moving mechanical parts

Sensing

Talking and hearing on telephone

Near and mid-range vision for most in-store tasks

Additional Information :

Depth perception

Ability to differentiate between hot and cold surfaces

Temperaments

The ability to direct activities perform repetitive tasks work alone and with others work under stress meet strict quality control standards deal with people analyze and compile data make judgments and decisions

Physical Requirements including but not limited to the following :

Standing

Most tasks are performed from a standing position

Walking

For short distances for short durations

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 x 1.5

Cases are usually lifted from floor and stacked onto shelves up to 72high

Carrying

Large cans weighing 3 pounds 7 ounces are carried from the workstation to storage shelves

Occasionally pizza sauce weighing 30 pounds is carried from the storage room to the front of the store

Trays of pizza dough are carried three at a time over short distances and weigh approximately 12 pounds per tray

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push

Trays may also be pulled

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs wash walls perform maintenance

Stooping / Bending

Forward bending at the waist is necessary at the pizza assembly station

Toe room is present but workers are unable to flex their knees while standing at this station

Duration of this position is approximately 30 - 45 seconds at one time repeated continuously during the day

Forward bending is also present at the front counter and when stocking ingredients

Crouching / Squatting

Performed occasionally to stock shelves and to clean low areas

Reaching

Reaching is performed continuously; up down and forward

Hand Tasks

Eye-hand coordination is essential; use of hands is continuous during the day

Frequently activities require use of one or both hands

Shaping pizza dough requires frequent and forceful use of forearms and wrists

Remote Work : No

Employment Type : Full-time

Key Skills

Quality Analysis,Facility,ISO,Inventory Levels,Root cause Analysis,Shift operations,General Maintenance,Daily Operations,Supervision,Analysis,PLC,Safety Standards,Quality Standards,Time management skills,Troubleshooting

Experience : years

Vacancy : 1