Customer Support Consultant

A company is looking for a Customer Support Consultant (Remote Opportunity).

Key Responsibilities

Provide implementation and integration tasks including requirements analysis, business process analysis, system configuration, testing, training, and post-implementation support

Deliver high-quality advisory and support services to government contractors to drive successful operation of the product suite

Interact with senior client leadership to define project goals, execute against plans, and manage issues and risks

Required Qualifications

Ability to work 10am to 7pm PT / 1pm to 10pm ET

Professional experience with prior consulting / training experience, preferably with a top consulting firm

Possesses superior client relationship skills

BA or BS degree in a related field or equivalent experience

Business experience in government contractor functions such as proposal management, contract management, and / or procurement is preferable