Service Manager - Security Systems & Low Voltage (Daytona Beach)

Birdi Systems, Inc. (BSI) is seeking a hands-on Service Manager to lead our service operations in highly regulated, mission-critical, and high-security environments. This role blends leadership with field involvementyou will supervise technicians AND perform repairs, troubleshooting, and respond to work orders.

Youll be the face of Birdi to key clients, ensuring exceptional service delivery while strengthening long-term partnerships.

What Youll Do :

Client & Account Management

• Serve as the strategic liaison for aviation, public-sector, and high-security clients.
• Conduct regular check-ins, service reviews, and solution-oriented discussions.
• Develop tailored service programs with engineering and sales.
• Support onboarding, renewals, service agreements, and growth opportunities.

Team Leadership

Hands-On Technical Work

Operational Excellence

What You Bring :

Preferred :

At BSI, youll help safeguard critical infrastructure and public environments. Youll work in a collaborative, mission-driven culture where your leadership AND hands-on expertise directly contribute to service excellence. If you thrive in both the field and with clients, this role is built for you.