Job Description
Job Description
What Makes a McKibbon Security Guard for Urban Oak at the Tempo by Hilton?
In this role you will perform a variety of hotel restaurant and bar (Urban Oak) security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property's assets.
A Day in the Life :
- You will greet guests and assist with their needs.
- You will check guests identification to ensure they are old enough to legally enter Urban Oak.
- You will work alongside Urban Oaks host and management team to always maintain positive guest relations.
- You will maintain a complete knowledge of : restaurant and hotel features / services, hours of operations.
- You will respond to all emergency situations and provide direction as needed.
- You will work to resolve disruptive guests in a professional and customer focused manner
- You will communicate pertinent guest information to designated departments / personnel (i.e., special requests, amenity delivery).
- You will play role as key contact for emergency personnel who come to the hotel
Job Requirements
Previous experience working in a security roleA high school diploma or equivalent vocational training certificateExperience working at a hotel or restaurant establishment (highly desired)Proficiency with computersBasic math skillsThe ability to provide excellent customer service and maintain a professional demeanor at all timesGreat verbal and written communication skillsCertified in Safety and Training, or Licensed as a Security Officer preferredCPR and First Aide Certified preferredAbility to work nights and weekendsPerks & Benefits Beyond the Basics :
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment :
Full Time Associates :
Comprehensive benefits package including medical, dental, and visionLife insurancePet InsuranceShort and long-term disabilityPaid time off and holidaysTuition assistanceFinancial & Occupational Wellness : All Associates
Competitive Compensation with incentives (incentives vary by position)401K Savings Plan with 50% matching fundsAssociate referral programBrand and company training classes, workshops and conferences for career growth and development (varies by position)Wellbeats APP to support physical and mental wellnessPersonal Wellness : All Associates
Fundraising matching funds programTeam volunteer opportunities24 / 7 chaplain servicesExclusive hotel rate discountsAny state specific holiday, vacation or benefit requirements will apply