Director Corporate Applications & ServicesAlined Consulting Group • Downers Grove, IL, United States

Director Corporate Applications & Services

Alined Consulting Group • Downers Grove, IL, United States

16 hours ago

Job type

Full-time

Job description

MAJOR RESPONSIBILITIES

Application & Service Portfolio Leadership

Own the strategy, lifecycle, optimization, and governance of 70+ enterprise applications

and corporate systems.

Ensure application reliability, scalability, compliance, and alignment to Duly’s

operational and clinical priorities.

Evaluate, standardize, consolidate, or retire systems to reduce redundancy and

maximize business value.

Establish KPIs and dashboards to track application health, service performance, and

business impact.

Project & Delivery Management

Lead medium- to large-scale application initiatives, enhancements, upgrades, and

integrations.

Partner with business stakeholders to define requirements, scope, timelines, and

success criteria.

Apply project management discipline to ensure predictable execution and transparent

communication.

Act as escalation point for system issues, driving root-cause analysis and long-term

remediation.

Vendor & Contract Management

Manage relationships with software vendors, consulting partners, and service providers.

Lead contract reviews, renewals, RFPs, and licensing optimization to drive savings.

Ensure vendor performance meets SLAs, quality expectations, and operational needs.

Continuously assess the market for innovative, cost-effective tools and services.

Team Leadership & Development

Lead, mentor, and support a team of 7–10 analysts, administrators, and specialists.

Build a culture of ownership, accountability, customer service, and continuous

improvement.

Develop skill sets aligned to business needs and emerging technologies.

Set annual goals, review progress quarterly, and ensure alignment with organizational

objectives.

Cross-Functional Collaboration

Partner with Finance, Accounting, Operations, HR, Call Center, Marketing, and IT teams

to ensure applications support business process excellence.

Support corporate leaders with insights, data, process optimization, and

recommendations for technology adoption.

Work closely with the Information & Transformation team on enterprise strategies and

digital transformation initiatives.

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Director Application • Downers Grove, IL, United States

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