Patient Services Representative

A company is looking for a Patient Services Representative. Key Responsibilities Handle inbound phone inquiries and determine eligibility for support programs Process orders, resolve claim denials, and ensure necessary documentation is complete Provide exceptional customer service and report trends or delays to management Required Qualifications High school diploma or GED required Minimum of three years of experience in customer service or related fields Equivalent combination of education and experience will be considered; a bachelor's degree is preferred General knowledge of the healthcare industry is preferred Proficiency in Microsoft Excel, Outlook, and Word