Description:
-15+ years of overall IT experience with 5+ years' experience in ServiceNow presales/ solutions.-Experience in ITSM, ITOM including AI Ops, CMDB, CSDM, Discovery, HAM, SAM, SPM-Exposure to HRSD, IRM, CSM, FSM, TSOM & other industry specific solutions-ServiceNow implementation experience-Knowledge of ServiceNow Managed Service Provider (MSP) model-ServiceNow certified along with pre-sales accreditations-Able to mentor, build teams, work in a team, work independently-Collaborate with cross-functional teams in an Onsite/ Offshore model-Experienced in building relationship with CxOs, and Senior stakeholders (internal/ external)-Excellent communication, interpersonal, and presentation skills-Ability to proactively propose alternate solutions to the customer as and when needed-Self-driven, motivated and results orientated-Strong problem solving and troubleshooting skills with the ability to exercise mature judgment-Experience in a fast-paced, client-focused environment-Ability to shape, adapt and improve processesResponsibility of / Expectations from the Role Leverage ServiceNow expertise to identify new/ expand existing opportunities to build the pipeline and drive revenue growth within geographyCreate customized sales presentations and proposals, addressing clients’ business needs, with competitive edge and measurable outcomes.Establish and maintain strong relationships with key stakeholders, actively managing expectations and proactively communicating potential issuesOverseeing the complete sales cycle from prospecting to negotiation and deal closureCoordinate RFP/ RFI/ RFQ Responses, Due-Diligence for new customers/requirements, POCs/POVs for client’s part of sales/bid cycleBuilding and maintaining strong relationships with C-level executives, key decision-makers, and internal stakeholders to meet business objectivesWork effectively with onsite/ offsite/ offshore teams to deliver timely responses to clients and account teamsLeading the business development strategy with sales and pre-sales efforts for ServiceNow solutionsMaintains knowledge of competitors in account to strategically position our offerings/ servicesWell versed with Industry trends and provide thought leadershipServiceNow Director • Chicago, IL
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