Service Engineer – Semiconductor Industry | Utica, NY

Lapmaster International, a leading company in the semiconductor industry where innovation meets precision.

We are seeking a service engineer who will be specializing in backgrinding equipment for semiconductor manufacturing, providing technical support, installation, and maintenance for the highly specialized equipment used to thin wafers.

We’re seeking a dedicated Service Engineer to become a vital part of our team, to support a customer based in Marcy, New York.

If you enjoy solving complex technical challenges and delivering exceptional service, this role offers an exciting opportunity to work with cutting-edge technology in a collaborative environment.

Role Overview As a Service Engineer, you will be the frontline technical expert providing maintenance, troubleshooting, and support for sophisticated semiconductor equipment at client sites.

Your work will ensure optimal performance and uptime, directly impacting production quality and efficiency.

Mechanical, electrical, and software troubleshooting skills are required along with a willingness to travel for training, possibly for several weeks at a time during the onboarding.

Possible occasional travel for other customers once established.

Responsibilities Perform on-site installation, calibration, maintenance, and repair of semiconductor manufacturing equipment.

Troubleshoot and resolve technical issues quickly and effectively to minimize downtime.

Collaborate with engineering and client teams to provide timely solutions and technical guidance.

Responds to customer inquiries and phone calls.

Manage special projects as required Document service activities, report on equipment status, and recommend improvements.

Travel to client locations, delivering outstanding service and support.

Coordinates activities with peers, supervisor(s), and customers to minimize equipment downtime and interruptions.

Requirements Associates degree or technical certification in mechanical, electronics, engineering, or other applicable fields of study; bachelor’s degree in engineering or technology preferred.

Strong mechanical and electrical troubleshooting skills.

Experience working with semiconductor equipment or similarly complex machinery is highly desirable.

Backgrinding equipment experience preferred.

Ability to work independently in a field service environment with excellent problem-solving skills.

Effective communication skills and a customer-focused approach.

Willingness to travel as needed.

Ability to read and understand mechanical drawings, electrical schematics, and piping diagrams.

Physical Requirements :

• Job duties are often performed in confined areas.
• Mechanical aptitude, manual dexterity, and the ability to lift / carry objects up to 35 pounds are required.
• May require bending / stooping / crawling / climbing.
• May require the use of Personal Protection equipment and proper industry safety procedures when working with one or more dangerous elements or conditions such as chemicals, electric currents or high voltage, moving mechanical parts, etc.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• Equal Employment Opportunity Employer (EEO) What We Offer Competitive salary and benefits package.
• Hands-on experience with state-of-the-art semiconductor technologies.
• Supportive team culture that values continuous learning and growth Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Equal Employment Opportunity Employer (EEO)   Company Description :

Competitive Benefits Package for Full Time employees :

In addition, employees and applicants are protected from harassment, threats, coercion, intimidation, or discrimination EEO is the Law (English) Recruiter Policy :