Universal Banker-II

The Universal Banker-II :

• Assists customers with opening new personal and business deposit accounts.
• Welcomes and assists customers at the Teller line.
• Accurately processes a variety of transactions including deposits and withdrawals.
• Maintains a high degree of knowledge in all Capitol Bank products and services offerings.
• Resolves all customer needs and requests in a friendly, professional, and timely manner.
• Ensures a positive interaction with existing and prospective customers on the phone and in person with a focus on acquiring and expanding loyal relationships.
• Works to achieve targeted levels for product sales, service behaviors, and referral goals.
• Maintains an active community presence and participates in Bank activities including prospecting and networking.

The Universal Banker-II will also :

In addition, the Universal Banker-II will also maintain continuous contact with customers and prospective customers through correspondence, business visits, and social events in conjunction with the offering of bank services.