Desktop Support Engineer

Role : EUC technician / Site IT Support

Job Type : Full Time

Location : Washington, DC (Onsite)

Job Description :

Must Have Technical / Functional Skills :

• Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services
• Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle
• Work with vendors to conduct physical asset audit and maintain asset stock rooms
• End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
• Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
• Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
• Smart hands support for Server and Network devices
• Train the Trainer

Roles & Responsibilities :

Base Salary Range : $50,000 - $70,000 per annum

TCS Employee Benefits Summary :

Discretionary Annual Incentive.

Comprehensive Medical Coverage : Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support : Maternal & Parental Leaves.

Insurance Options : Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth : Commuter Benefits & Certification & Training Reimbursement.

Time Off : Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance : Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.