Talent.com
Guest Service Supervisor
Guest Service SupervisorGlobal Partners • Woodford, VA, US
Guest Service Supervisor

Guest Service Supervisor

Global Partners • Woodford, VA, US
9 hours ago
Job type
  • Full-time
Job description

We are looking to add a Guest Service Supervisor (GSS) to our family. Our GSS will be responsible for driving top notch guest experience while facilitating the completion of all store level tasks. We know you have many choices when choosing where to work. And what you really want to know before applying is, "What differentiates us from the rest?"

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From  Alltown Fresh , with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like  GlobalGLO  and supporting the communities in which we operate with our charitable work.

We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you the opportunities to push your career to the next level.

The Types of "Energy" You Bring

  • You work from your heart, genuinely love to take care of guests, and demonstrate pride in your work.
  • You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone.
  • You are confident and make eye contact with guests.
  • You have superior relationship building skills and can establish a connection with guests and associates.
  • You are trustworthy and responsible.
  • You are detailed oriented and have excellent organizational skills.
  • You defuse issues by utilizing problem solving techniques.
  • You are a proven self-starter with demonstrated ability to make decisions.
  • You direct others and prioritize tasks.

"Gauges" of Responsibility

  • Supervise employees making sure they are performing all the job duties implemented by management.
  • Coaching employees by giving them constructive feedback to help perform certain tasks.
  • Greet guests and provide an enjoyable shopping experience for everyone.
  • Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
  • Operate the point of sale pursuant to corporate standards; maintain proper cash levels.
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc).
  • Ensure the 24 / 7 execution of all guest service programs and processes.
  • Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
  • Always replenishes products to ensure in-stock conditions.
  • Address inquiries and complaints from guests.
  • Check in external and internal vendors per established guidelines. "Fuel" for You
  • Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
  • Health + Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
  • The Road Ahead – We offer 401k and a match component!
  • Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
  • The GPS of our Interview Process

  • First thing first, if you're interested in the role, please apply.
  • The hiring manager will review your resume. If your experience would lend to this opportunity a recruiter or manager will contact you.
  • We conduct either in person or "in person" zoom interviews and provide additional interview information needed at that time.
  • Qualification

  • Must be available to work flexible hours that may include day, nights, weekends and or holidays
  • Must be efficient and organized
  • Must be at least 18 years of age to be considered for position.
  • Must have reliable transportation and a valid driver's license.
  • Ability to freely access all areas of the store including selling floor, stock area, and register area.
  • Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs during a shift.
  • Work in intermittent temperatures (i.e. cooler, outside, etc.,) Education
  • High School Diploma or GED
  • Pay Range : $14.88 - $18.09

    The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department / team performance and market factors.

    We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.

    Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

  • Disclaimer : At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know : In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
  • Create a job alert for this search

    Guest Service Supervisor • Woodford, VA, US

    Related jobs
    Supervisor Customer Licensing

    Supervisor Customer Licensing

    MCKESSON • Richmond, VA, United States
    Full-time
    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl...Show more
    Last updated: 30+ days ago • Promoted
    Guest Service and Food Prep

    Guest Service and Food Prep

    Popeyes • Mechanicsville, VA, US
    Full-time +1
    We are looking for self-motivated, fun, and energetic people to join our team.We treat our people with respect and honesty. We are also committed to providing our employees with a stable, safe, and ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Supervisor / Coordinator

    Customer Service Supervisor / Coordinator

    Holiday Barn Pet Resorts • Richmond, VA, USA
    Full-time
    Quick Apply
    What do we do at Holiday Barn Pet Resorts?.We get the opportunity, every day, to care for, play with, and be an integral part of the lives of thousands of Richmond's pets and their families.Our bus...Show more
    Last updated: 30+ days ago
    Guest Service Agent

    Guest Service Agent

    HRI Hospitality • Richmond, VA, US
    Full-time
    At HRI Hospitality, we offer a unique perspective on hotel ownership and management.We're here to expand the possibilities of what once was, with our history of restoring properties to their former...Show more
    Last updated: 30+ days ago • Promoted
    Guest Services Representative (FT)- Graduate by Hilton Richmond

    Guest Services Representative (FT)- Graduate by Hilton Richmond

    Schulte • Richmond, VA, US
    Full-time
    Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service cultu...Show more
    Last updated: 18 days ago • Promoted
    Senior Service Operations Manager

    Senior Service Operations Manager

    KODIAK Construction Recruiting & Staffing • Richmond, VA, US
    Full-time
    Senior Service Operations Manager – HVAC | Mechanical | Electrical | Plumbing.ColonialWebb is seeking a results-driven.Service Senior Operations Manager. This leadership role oversees hiring, perfor...Show more
    Last updated: 30+ days ago • Promoted
    Service Supervisor

    Service Supervisor

    Thalhimer • Richmond, VA, US
    Full-time
    Join Our Team as a Service Supervisor at James River Villas in Richmond, VA!.Thalhimer is seeking a motivated and skilled. This full-time position offers a dynamic and rewarding environment, where n...Show more
    Last updated: 30+ days ago
    Food & Beverage Supervisor

    Food & Beverage Supervisor

    Delta Hotels by Marriott Richmond Downtown • Richmond, VA, US
    Full-time +1
    Delta Hotels by Marriott Richmond Downtown is seeking a passionate and guest-focused Food & Beverage Supervisor to join our team in providing an exceptional dining experience for our guests.As ...Show more
    Last updated: 30+ days ago
    Store Supervisor - #914

    Store Supervisor - #914

    Sheetz, Inc • Ruther Glen, VA, US
    Full-time
    Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient employee with a positive atti...Show more
    Last updated: 30+ days ago • Promoted
    Speech Language Pathologist in Fredericksburg, Virginia - $2,150 / week

    Speech Language Pathologist in Fredericksburg, Virginia - $2,150 / week

    Vetted • Fredericksburg, VA, US
    Full-time
    Vetted is seeking a Speech Language Pathologist for a travel job in Fredericksburg, Virginia.The job was posted about 1 month ago. The assignment starts on ASAP and is 13 weeks long with 8 hour shif...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager of Guest Experience

    Assistant Manager of Guest Experience

    Maymont Foundation • Richmond, Virginia, USA
    Full-time +1
    Assistant Manager of Guest Experience.Maymont is a 100-acre historic estate and park located in Richmond Virginia with many unique experiences for all to enjoy including the historic Maymont Mansio...Show more
    Last updated: 21 days ago • Promoted
    F&B Supervisor

    F&B Supervisor

    Corporate Office • Richmond, Virginia, USA
    Full-time
    Ideally located in the heart of everything that makes Richmond a unique and special destination the Omni Richmond Hotel is known for refined Southern hospitality in an elegant and relaxing setting....Show more
    Last updated: 20 days ago • Promoted
    Customer Service Associate

    Customer Service Associate

    Wawa, Inc. • Woodford, VA, US
    Full-time
    We believe we can make life a little better every day – one smile, hoagie, or experience at a time.And there’s one secret ingredient that truly sets Wawa apart : Our Associates.At Wawa, ...Show more
    Last updated: 30+ days ago • Promoted
    Air Interdiction Agent

    Air Interdiction Agent

    U.S. Customs and Border Protection • Bowling Green, VA, US
    Full-time
    Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...Show more
    Last updated: 23 days ago • Promoted
    1st shift Janitorial Supervisor

    1st shift Janitorial Supervisor

    ABM • Richmond, Virginia, USA
    Full-time
    The Warehouse Supervisor is responsible for the direct oversight of an assigned work team on a designated account and on a designated shift. Employee is further responsible for ensuring that product...Show more
    Last updated: 15 days ago • Promoted
    Dining Room Supervisor

    Dining Room Supervisor

    Lakewood Retirement Community-LifeSpire • Richmond, Virginia, USA
    Full-time
    Join Us at LifeSpire of Virginia Where We Impact Lives and Build Careers!.This supervisor position is considered a.While prior food handling experience is always appreciated the primary focus of t...Show more
    Last updated: 25 days ago • Promoted
    X-ray Supervisor

    X-ray Supervisor

    Patient First • Richmond, VA, US
    Full-time
    Patient First is accepting applications fora X-Ray Supervisor in the Richmond, VA area.Patient First provides a friendly work environment that promotes a team-oriented philosophy.The responsibiliti...Show more
    Last updated: 25 days ago • Promoted
    Self Perform Construction Supervisor

    Self Perform Construction Supervisor

    Four Square Industrial Constructors, LLC • Richmond, Virginia, United States
    Full-time
    Company Information : Four Square Industrial Contractors is a full-service industrial construction company based in Petersburg, VA, specializing in the process and manufacturing industries.Our team ...Show more
    Last updated: 11 days ago • Promoted