La Clínica de La Raza Inc. is hiring : TV FM MAM DM Group Volunteers in Oakland

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Who we are : La Clinica de La Raza is a non-profit, community-based health center established in 1971 to address health barriers and create better lives for the underserved. We have proudly grown into over 35 sites across Alameda, Contra Costa, and Solano County. To learn more about our history, click here : Our History - La Clinica or visit our website at www.laclinica.org.

Summary :

La Clínica volunteers are individuals who donate their services to La Clínica, freely and without pressure or coercion, for civic, charitable, or humanitarian purposes without the promise, expectation, or receipt of compensation. A Volunteer can be paid only for reimbursement of reasonable expenses related to their volunteer activities. To qualify as a Volunteer, the individual must be willing to provide services according to these guidelines.

If you are unsure whether your activities qualify as a Volunteer, contact Human Resources at hrteam@laclinica.org.

Commitment to Quality :

All volunteers are accountable for delivering high-quality services. While we understand that errors can happen, it is crucial to acknowledge and rectify them promptly. If you have concerns about any aspect of your volunteer experience, please don’t hesitate to speak up. If you feel something is not meeting your expectations, start by discussing it with your assigned supervisor or coordinator. If the issue persists, you can escalate the matter to the department manager or Human Resources for further support. At La Clinica, we strive to address all concerns promptly and effectively, with the goal of preventing similar issues from arising in the future.

Volunteer Responsibilities :

• Guest Services : Greet attendees, provide directions, and ensure a smooth flow of events.
• Survey Collection : Collect and log surveys to help us evaluate our programs and services.
• Children’s Education : Engage with young children through interactive storytelling and puppet shows that promote healthy habits, such as the importance of nutritious eating and vaccination.
• Event Support : Assist with the setup and breakdown of events, including PowerPoint presentations, prenatal classes and other activities.
• Supervised Administrative Support : Includes, but not limited to making copies, preparing health education materials, and assembling registration packets. (Limited to 5 hours a week)

Prohibited Activities and Volunteer Guidelines :

Procedures :

Health Clearance Requirements (ALL PARTICIPANTS)

Immunization records : Ensure that each vaccination document includes the patient’s name, date, and location information.

Clearance requirements for Volunteers (18 years or older) :

Clearance requirements for Minors

Dress Code and Personal Appearance :

As a La Clínica volunteer, you are expected to present yourself in a professional and respectful manner. Please consult with your supervisor to determine the appropriate attire for your specific volunteer duties. The following guidelines should be followed :

Confidentiality :

As a volunteer, you may have access to confidential information regarding La Clínica, its employees, volunteers, or customers. This includes sensitive information such as names, phone numbers, addresses, dates of birth, health status, and employee personnel files. This information is considered Protected Health Information (PHI) and must be treated with utmost care.

To ensure the confidentiality and security of this information, please follow these guidelines :

If you are unsure of your obligations under this policy, please consult with your supervisor. Failure to comply with this policy may result in dismissal and potential civil penalties.

Equipment and Electronic Media :

La Clínica phones, electronic mail (e-mail), copy machines and other equipment are to be used for La Clínica business purposes. Volunteers may use phones and or e-mail only on a limited basis for personal matters so as not to interfere with work performance.

Volunteers must observe the following usage guidelines :

Child Abuse / Neglect or Elder Abuse Reporting :

Safety and Security :

At La Clínica, we prioritize the safety and well-being of our volunteers and patients. To ensure a safe and healthy work environment, we expect all volunteers to follow these essential safety guidelines :

If you're unsure about any aspect of these protocols, don't hesitate to ask your supervisor for guidance.

Special note to Promotors and Peer Educators :

Promotors and Peer Educators who decide to formalize their role as Volunteers of La Clínica are distinguishing their commitment to support La Clínica activities and step into a more involved role in the delivery of community education and services. Volunteers are then committing their time with greater regularity and involvement.

Suggestion : By formalizing their role as Promotors and Peer Educators, these dedicated individuals amplify their commitment to La Clínica's mission and mission-critical activities. As Volunteers of La Clínica, they transition from occasional involvement to a more sustained and engaged partnership, enabling them to make a greater impact in the community through regular and meaningful contributions.

La Clínica reserves the right to release a volunteer for failure to uphold the Volunteer Service.

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