Veterinary Practice Operations Manager

Summary : Who we are :

Have you ever wondered how to help pets whose owners can't afford veterinary care? The ASPCA's Community Medicine (CM) team provides essential veterinary services to support the well-being of animals and their owners in the most underserved regions. Our teams deliver quality care directly to communities in need, ensuring affordable options for basic and preventive veterinary services. We advocate for animal and owner welfare by treating every client with dignity and respect, allowing informed choices about pet health, no matter the financial situation. By joining the ASPCA, you become a part of an inspiring team of over 1,000 professionals dedicated to animal welfare.

What you'll do :

In this role, you will oversee a vibrant, nonprofit spay / neuter clinic with a wide array of responsibilities. You will lead an engaged, high-functioning team, ensure exceptional patient care with minimal fear and stress, and provide remarkable client experiences to maximize our community impact. While prior veterinary experience is beneficial, it's not essential for success, as medical direction will be managed by the Regional Medical Director and the Regional Director of Nursing. The ideal candidate will possess a strong commitment to serving people and pets, along with significant operational leadership experience in service-oriented fields such as retail, hospitality, or healthcare.

What you'll get :

• Compensation : Starting pay will be determined by factors including education, training, experience, and market demands. The expected salary for this position ranges from $110,000-$115,000 for Registered Veterinary Technicians (RVT) and $107,000 - $112,000 for non-Registered Veterinary Technicians.
• Benefits :

Work / life balance with paid vacation, sick time, holidays, and personal time.

Work Schedule and Location :

Responsibilities :

Job Responsibilities include, but are not limited to :

Lead a team to achieve core clinic functions : client experience, nursing support, and veterinary medicine.

Ensure excellent patient care and client experience every day by following best practices and procedures.

Deliver exceptional client services by covering shifts as needed and assisting in client escalations.

Stay Connected :

If you are interested in joining our team but do not find a suitable position listed, consider joining our Talent Community to stay informed about future opportunities at the ASPCA.

Qualifications :