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Customer Service Representative (Full-Time)
Dayton FreightEast Peoria, IL, US30+ days ago
Job type
- Full-time
Job descriptionPayroll Data entry Freight reports Driver collect reports Billing and filling Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Comprehensive benefits package : Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days
Overview
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Responsibilities
- Assist the Service Center Manager
- Take and deliver messages for the Service Center Manager and Account Managers
- Provide assistance to Drivers
- Prepare bills of lading and delivery receipts
- Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with :
Qualifications
Benefits
Starting Pay : $18.50 / hour.
Pay does vary depending on relevant industry experience.
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Customer Service Representative • East Peoria, IL, US